We're here to amplify social impact - bringing more good, to more people, more easily.
Bozeman, MT
Foundant is an engine for Good — a family of products, people, and communities united by a shared purpose: to amplify social good through human connection enabled by innovative, purpose-built technology. Our family of solutions are shaped by the communities they serve and strengthened through shared values, collaboration, and investment. WHAT WE DO We use technology and innovation as tools to bring people, data, and purpose into closer alignment. Our solutions help social good organizations reduce friction, deepen collaboration, and work together more effectively in service of their missions. Across the Foundant family, we invest together in innovation—sharing ideas, learning from our communities, and advancing technology that strengthens collaboration across the social good sector. HOW WE WORK We build alongside the social good community. Through listening, co‑creation, and long‑term partnership, we design technology that reflects real‑world needs and supports collective impact as communities and challenges evolve. OUR COMMITMENT We are committed to being more than a technology provider. Foundant exists to serve as a long‑term partner to the organizations and people working to strengthen their communities. That means listening first, designing with empathy, and showing up with honesty and accountability—especially when the work is complex or the path forward isn’t simple. Our commitment shows up in three places: in the products we build, in the communities we help foster, and in the service we provide every day. We measure success not by short‑term wins, but by the trust we earn and the relationships we sustain over time. OUR IMPACT & FUTURE Foundant is building a connected family of solutions designed to meet the diverse and evolving needs of the social good sector. Looking ahead, our focus is on deepening integration across our solutions, expanding opportunities for shared learning, and investing in innovation guided by real experiences of our clients.
Remote · United States
Own and prioritize the GivingData backlog, refine stories using AI, manage escalations, and partner with engineering, product, design, and enablement teams on roadmaps and releases. Represent client needs through discovery and post-release evaluation, using adoption data, usage, and feedback to guide product decisions and business cases.
Remote · Canada, United States
Lead SmartSimple's Professional Services, Support, and Client Success functions as one coordinated client experience, improving delivery quality, support, and client outcomes. Develop consultative implementation practices, manage partner capacity and commercial models, and partner with Sales on complex enterprise pursuits while modernizing delivery with AI-assisted and low-code tools.
Remote · Canada, United States
Lead SmartSimple's end-to-end client experience across Professional Services, Support, and Client Success, improving delivery quality and aligning the functions around a coherent client journey. Develop consultative implementation practices, manage partner capacity and commercial terms, and own SmartSimple pricing, service packaging, and team development.
Remote · United States
Own demand generation and account-based marketing for government, public sector, and emerging segments, building targeted lists, integrated campaigns, and qualified pipeline. Partner with Sales, RevOps, Content, Product Marketing, and Events to optimize campaign performance, lead handoffs, and results against pipeline and revenue targets.
Remote · United States
Lead and develop a team of Client Success Managers while establishing scalable success frameworks that improve adoption, retention, and client outcomes across the SmartSimple portfolio. Manage enterprise escalations and senior client relationships, coordinate with implementation partners and internal teams, and use performance data to identify risks and expansion opportunities.
Remote · Canada
Lead Foundant’s client community strategy by creating events, peer-learning opportunities, digital communities, and advocacy programs that connect clients and sector leaders. Coordinate client communications and Foundant’s industry presence, and use client insights and data to measure community impact and guide ongoing improvements.
Remote · Canada
Lead and develop the proposal and security response team, owning the end-to-end response process, opportunity qualification, submission quality, and deadline compliance. Modernize and scale the function through AI-assisted workflows, performance measurement, cross-functional service agreements, and capacity planning.
Remote · Canada
Investigate complex client issues, resolve those within Support, and prepare complete, reproducible, impact-prioritized escalations for Engineering, owning each through deployment and client confirmation. Identify recurring defects, report patterns to Product and Engineering, and improve Support ticket quality through playbooks, knowledge articles, release notes, and mentoring.
Remote · Canada
Own product positioning, messaging, go-to-market launches, and sales enablement across Foundant’s SaaS portfolio, partnering with Product, Sales, and Client Experience teams. Develop and execute client expansion campaigns that encourage upgrades, renewals, and additional product adoption, then measure results and refine the strategy.
Remote · Canada
Lead and mature Foundant’s information security and GRC programs across its products and international operations, including compliance, incident response, vendor risk, and security-by-design initiatives. Develop senior security and GRC leaders, advise executives and the Board on risk, and represent the company’s security posture to clients, prospects, and regulators.
Remote · Canada
Own and evolve Foundant’s brand framework and architecture across client segments, products, and future acquisitions, creating standards and tools that help teams apply the brand consistently. Personally produce high-volume marketing and brand creative, use AI tools to support production, and manage external creative partners when needed.
Remote · Canada, United States
You will own the end-to-end team member lifecycle strategy, including sourcing, onboarding, and offboarding, while managing and developing a team of recruiters. You will also serve as a strategic partner to hiring managers, using data to optimize hiring processes and team performance.
Remote · Canada, United States
Manage the end-to-end renewal process and identify growth opportunities through upselling and cross-selling to maintain high client retention. Act as a strategic advisor to clients, tracking engagement metrics and partnering with Customer Success to ensure long-term satisfaction.
