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Foundant

Verified Job Source

We're here to amplify social impact - bringing more good, to more people, more easily.

Bozeman, MT

Software Development
201–500 people

About

Foundant is an engine for Good — a family of products, people, and communities united by a shared purpose: to amplify social good through human connection enabled by innovative, purpose-built technology. Our family of solutions are shaped by the communities they serve and strengthened through shared values, collaboration, and investment. WHAT WE DO We use technology and innovation as tools to bring people, data, and purpose into closer alignment. Our solutions help social good organizations reduce friction, deepen collaboration, and work together more effectively in service of their missions. Across the Foundant family, we invest together in innovation—sharing ideas, learning from our communities, and advancing technology that strengthens collaboration across the social good sector. HOW WE WORK We build alongside the social good community. Through listening, co‑creation, and long‑term partnership, we design technology that reflects real‑world needs and supports collective impact as communities and challenges evolve. OUR COMMITMENT We are committed to being more than a technology provider. Foundant exists to serve as a long‑term partner to the organizations and people working to strengthen their communities. That means listening first, designing with empathy, and showing up with honesty and accountability—especially when the work is complex or the path forward isn’t simple. Our commitment shows up in three places: in the products we build, in the communities we help foster, and in the service we provide every day. We measure success not by short‑term wins, but by the trust we earn and the relationships we sustain over time. OUR IMPACT & FUTURE Foundant is building a connected family of solutions designed to meet the diverse and evolving needs of the social good sector. Looking ahead, our focus is on deepening integration across our solutions, expanding opportunities for shared learning, and investing in innovation guided by real experiences of our clients.

Open positions

Support Engineer

Remote · Canada, Ireland, United States

The Support Engineer resolves complex technical issues and manages escalated tickets for clients using the SmartSimple platform. They collaborate with product and engineering teams to identify recurring patterns and maintain internal and client-facing knowledge base documentation.

Account Manager

Remote · Canada, United States

Manage the end-to-end renewal process and identify growth opportunities through upselling and cross-selling to maintain high client retention. Act as a strategic advisor to clients, tracking engagement metrics and partnering with Customer Success to ensure long-term satisfaction.

Senior Manager, Client Success

Remote · Canada, Ireland, United States

You will lead and mentor a team of Client Success Managers to drive product adoption, retention, and positive client outcomes. You will also serve as the primary escalation point for enterprise accounts and collaborate with cross-functional teams to influence the product roadmap.

Senior Director, Cloud Operations

Remote · Canada, Ireland, United States

Own end-to-end cloud operations for a SaaS portfolio, ensuring high availability, performance, and reliability across multiple global regions. Lead incident management, oversee configuration and change management, and manage infrastructure hosting costs while leading a team of SREs and system administrators.

Technical Support Representative

Remote · Canada, United States, Ireland, Spain

You will provide exceptional customer support to end users, helping them resolve day-to-day challenges. This includes troubleshooting issues, capturing details in a ticketing system, and facilitating relationships across various teams.