SmartSimple by Foundant delivers flexible technology that helps complex organizations collaborate and create impact.
Toronto, Ontario
SmartSimple Software is a global leader in cloud-based automation and collaboration solutions, trusted by 500+ clients across 192 countries. Our platform supports grantmaking foundations, Fortune 500 companies, research institutions, higher education, and governments in driving greater efficiency and impact. Now united with Foundant Technologies and GivingData, we are even more empowered to help purpose-driven organizations amplify their work through technology. With a team of over 200 professionals across Canada, the U.S., Europe, and the UK, our mission is simple: support our clients in doing what they do even better. SmartSimple adheres to the highest security standards in the industry, including ISO 27001, SOC 1 and SOC 2.
Remote · Canada, United States
The Senior Manager, Capture will lead and develop a team of proposal professionals while owning the end-to-end response process for solicitations. They are responsible for scaling opportunity identification, implementing AI-assisted workflows, and partnering with sales leadership to drive revenue growth.
Remote · Canada, United States
The Technical Support Engineer acts as the primary bridge between the Support and Engineering teams, managing complex escalations from reproduction to resolution. They are responsible for performing advanced technical analysis, maintaining documentation, and driving improvements in ticket quality and defect resolution processes.
Remote · Canada, United States
The Senior Manager will lead product marketing and client expansion strategies, including go-to-market planning and sales enablement. They will also manage demand generation campaigns to drive revenue growth and product adoption among existing clients.
Remote · Canada, United States
You will own the end-to-end team member lifecycle strategy, including recruiting, onboarding, and early-tenure experience. Additionally, you will manage and develop a team while acting as a strategic partner to hiring managers across the organization.
Remote · Canada, United States
You will manage the end-to-end renewal process while building strong, strategic relationships with clients to drive retention and growth. Additionally, you will collaborate with internal teams to identify upsell opportunities and ensure client success through proactive engagement and account planning.
Remote · California, United States, Idaho, United States, Nevada, United States, Oregon, United States, Washington, District of Columbia, United States
The representative will triage and resolve inbound technical support tickets while maintaining accurate documentation in Zendesk. They will also advocate for platform features, assist with client training, and collaborate with internal teams to improve support processes.
Remote · Canada
The representative will triage and resolve inbound technical support tickets while maintaining accurate documentation in Zendesk. They will also advocate for new platform features and facilitate cross-departmental relationships to ensure client success.
Remote · Canada, United States
The Senior Brand Graphic Designer will establish and maintain the company's brand framework, ensuring visual consistency across all product lines and client segments. They will also personally produce high-volume marketing and brand creative while managing external agencies and freelancers.
Remote · Canada, United States
The Director of PMO will lead and develop the project management team while overseeing portfolio governance, delivery health, and operational standards. They will partner with leadership to scale implementation processes, manage cross-functional capacity, and drive continuous improvement across the organization.
Remote · Canada, United States
The Senior Director will own and drive the maturity of the information security and GRC program, setting the strategic roadmap across multiple products and regions. They will lead technical security and compliance teams while serving as the executive voice during security incidents and regulatory engagements.
