Inside Sales Representative, Lethbridge North

Job summary

The Inside Sales Representative is responsible for creating work orders, providing service quotes, and communicating effectively with technicians and customers. They also manage inventory, maintain showroom promotional materials, and ensure all safety standards and policies are followed.

Job details

Overview Fountain Tire Lethbridge North (804 36 Street), is looking for a friendly and dedicated individual to join our team as an Inside Sales Representative/Service Writer! At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy some great benefits: What is in it for you? Competitive wages based on previous experience Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching We will develop your skills and certifications with our excellent training program & opportunity for advancement The opportunity to work with an excellent team and great customers Regular day shifts Great discounts for you and your family on tires, parts and mechanical services Primary Responsibilities: Creating work orders and arranging bookings and communicating them to the technicians Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up. Provide proactive calls to customers to determine their satisfaction level with the service they have received Recommend tire service, specialty tire service, wheel and mechanical service to customers Ensure that all products are billed accurately to the customer and process all necessary information in the computer system. Keep promotional material updated in the showroom. Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field. Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules. Assist in inventory management through documentation processes and annual inventory counts What does it take to get on track? Experience in the automotive repair industry or tire industry is an asset Effective listening skills with the ability to identify customer needs and provide recommendations Working knowledge of passenger, light truck and, specialty tires and mechanical services A valid driver's license is a must. We also need to see that you are responsible on the road by providing a satisfactory driver's abstract Excellent customer service and a great attitude are a must A team player who takes pride in their work At Fountain Tire, you’d have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or online today!

What you’ll do

The Inside Sales Representative is responsible for creating work orders, providing service quotes, and communicating effectively with technicians and customers. They also manage inventory, maintain showroom promotional materials, and ensure all safety standards and policies are followed.

Requirements

Candidates should have experience in the automotive or tire industry and possess effective listening skills to identify customer needs. A valid driver's license and a satisfactory driver's abstract are mandatory requirements for this role.

Benefits

• Competitive wages
• Health insurance
• Dental insurance
• Vision insurance
• RRSP program
• Company matching
• Training program
• Discounts on tires
• Discounts on parts
• Discounts on mechanical services

Listed skills

• Customer service · Preferred
• Sales · Preferred
• Inventory management · Preferred
• Communication · Preferred
• Safety Compliance · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Service writing
• Sales
• Automotive repair knowledge
• Tire industry knowledge
• Inventory management
• Communication
• Active listening
• Computer literacy
• Safety compliance
• Inside Sales
• Promotional Materials
• Valid Driver's License
• Automotive Services
• Customer Service
• Inventory Management
• Listening Skills
• Showrooms
• Authorization (Computing)

Job areas

• Sales
• Customer Service & Support
• Retail
• Trades
• Administrative
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

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