Live Event Front of House Manager

Job summary

The manager will serve as the primary point of contact for on-the-ground operations and venue management for a live event. Key duties include supervising front-of-house staff, overseeing technical AV setup, and resolving guest or logistical emergencies.

Job details

Our client, a global entertainment company, is seeking a TEMPORARY Front of House Manager to join their Edmonton team for their exciting live event from September 17th – 19th! Responsibilities: On-Site Leadership: Serve as the primary point of contact for all on-the-ground operations and venue management throughout the duration of the event. Customer Service: Maintain a high and positive energy while assisting guests and employees with any questions. Staff Supervision: Manage, break, and lead all front-of-house staff to maintain strict service standards. Technical & AV Oversight: Supervise on-site tech set up, monitor event equipment performance, and collaborate with technicians to resolve any technical disruptions. Problem Resolution: Act as the escalations contact for attendee inquiries, medical or logistical emergencies, and operational bottlenecks to guarantee guest safety and satisfaction. Requirements: Must be comfortable working a temporary assignment from September 17th – 19th on site in Edmonton, Canada. 2+ years of experience in live event leadership roles. Please submit a resume for immediate consideration! You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

What you’ll do

The manager will serve as the primary point of contact for on-the-ground operations and venue management for a live event. Key duties include supervising front-of-house staff, overseeing technical AV setup, and resolving guest or logistical emergencies.

Requirements

Candidates must have at least 2 years of experience in live event leadership roles. They must be available to work on-site in Edmonton from September 17th to 19th.

Listed skills

• Customer service · Preferred
• crisis management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• On-Site Leadership
• Customer Service
• Staff Supervision
• Technical Oversight
• AV Oversight
• Problem Resolution
• Venue Management
• Event Operations
• Crisis Management
• Staff Scheduling

Job areas

• Management & Leadership
• Customer Service & Support
• Hospitality
• Creative & Media
• Sports & Recreation