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Fox Factory

Verified Job Source

Fox Factory is a global leader in designing and manufacturing high-performance suspension products and components for specialty sports and off-road vehicles, trusted by athletes worldwide.

Duluth, Georgia

Industrial Machinery Manufacturing
1,001–5,000 people

About

Fox Factory Holding Corp. is a global leader in the design and manufacturing of premium products that deliver championship-level performance for specialty sports and on and off-road vehicles. Its portfolio of brands, like FOX, Marucci, Method Race Wheels and more, are fueled by unparalleled innovation that continuously earns the trust of professional athletes and passionate enthusiasts all around the world. The Company is a direct supplier of shocks, suspension, and components to leading powered vehicle and bicycle original equipment manufacturers (“OEMs”). The company acquires complementary businesses to integrate engineering and manufacturing expertise to reach beyond its core shock and suspension segment, diversifying its product offerings and increasing its market potential. It also provides products in the aftermarket through its global network of retailers and distributors and through direct-to-consumer channels. FOX is a registered trademark of Fox Factory, Inc. NASDAQ Global Select Market is a registered trademark of The NASDAQ OMX Group, Inc. All rights reserved.

Open positions

Customer Service Representative 1

On-site · Burnaby

Provide professional assistance to customers and dealers via phone, email, and chat regarding orders and product inquiries. Collaborate with other departments to resolve issues and manage dealer accounts and applications.

Technical Customer Service Representative 2

On-site · Burnaby

Resolve customer service and warranty requests across multiple communication channels while providing technical guidance on product tuning and replacements. Coordinate with technicians and engineering teams to ensure high-quality repairs and influence future product development.

Marketing Specialist-Project Coordinator

On-site · Burnaby

Coordinate marketing and creative workflows for campaigns, product launches, and content initiatives. Manage project timelines, track deliverables, and coordinate with vendors and cross-functional teams to ensure operational efficiency.

Product Program Manager

On-site · Burnaby

Develop and implement data-driven product lifecycle tools and processes to support growth and profitability for SSG product categories. Own overall project plans and execute deliverables while collaborating cross-functionally with stakeholders.