Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
Lead, coach, and develop store associates while delivering consistently strong customer experiences and achieving sales goals. Manage staffing, merchandise flow, visual standards, store procedures, controllable expenses, loss prevention, and safety.
Job details
Who are we? Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail industry in Canada! In Canada, we currently operation Mango, Laline and Fox Home. Nike is also part of the Fox Group Canada and it is operated by Retailors. We couldn’t be more excited and it is a wonderful time to join our Group with all the growth opportunities and expansions down the pipeline, we will be sure to turn your retail job into your dream career. Mango, founded in Barcelona Spain, is an internationally well-known fashion brand that designs, manufactures, and markets women’s, men’s and kid’s clothing and accessories and has over 2220 stores worldwide. Job Description Who are we looking for? We are looking for an Assistant Store Manager, who must be an exceptional leader who can motive, inspire, and develop the store team. Job Responsibilities Provide and ensure legendary customer experiences consistently Establish Customer Satisfaction Coach, Develop and maximize the success of all associates Sets expectations and ensures accountability Maximize sales potential by coaching associates behaviors on the sales floor and in the back room Build a team that works well together based on the needs of the store Recruit, hire and staff Ensure training of the associate team Analyze business and create action plans Communicate effectively with/to team Direct/execute company policies/practices Direct merchandise flow Ensure visual & merchandising standards and a positive in-store experience Manage controllable expenses Maintain Mango Procedures Loss Prevention and Safety Required Skills/Experience Minimum of (1) three years of specialty, luxury goods or a comparable retail environment Prior sales management experience Demonstrated ability to achieve individual selling goals and metrics Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business Comfort in making decisions and mediating conflict within a team-environment Ability to address complex issues and allocate time to execute multiple tasks and changing priorities. Exceptional interpersonal, communication and customer service skills Ability to identify/assess top talent and train/develop/retain great people. Proficient in windows-based software such as Excel, Word and Outlook Pay range: $20-24/hr This is a vacant position. Fox Group is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted
What you’ll do
Lead, coach, and develop store associates while delivering consistently strong customer experiences and achieving sales goals. Manage staffing, merchandise flow, visual standards, store procedures, controllable expenses, loss prevention, and safety.
Requirements
Requires at least three years of experience in specialty, luxury, or comparable retail, including prior sales management experience and a record of meeting sales goals. Candidates should demonstrate strong leadership, communication, customer service, analytical, and organizational abilities, and proficiency with Windows-based software such as Excel, Word, and Outlook.
Listed skills
- Customer service · Preferred
- Leadership · Preferred
- Microsoft Excel · Preferred
- Communication · Preferred
- Occupational safety · Preferred
- Microsoft Word · Preferred
- Conflict Resolution · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Leadership
- Customer Service
- Sales Management
- Sales Performance Analysis
- Team Coaching
- Staff Recruitment
- Training And Development
- Conflict Resolution
- Communication
- Merchandising
- Inventory Flow Management
- Expense Management
- Loss Prevention
- Workplace Safety
- Microsoft Excel
- Microsoft Word
- Accountability
- Sales
- Selling Techniques
- Interpersonal Communications
- Luxury Goods
- Mediation
- Microsoft Outlook
- Coaching
Job areas
- Retail
- Management & Leadership
- Sales
- Customer Service & Support
- Assistant Store Manager
- Retail Associate Manager
- Shop Supervisors
- First-Line Supervisors of Retail Sales Workers
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