MANGO - Stock Associate - Sherway Garden

Job summary

The Stockroom Supervisor leads the team in receiving, storing, and replenishing merchandise to ensure the shop floor is always customer-ready. They are also responsible for managing stockroom performance indicators, delegating tasks, and supporting store management initiatives.

Job details

Who are we? Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail industry in Canada! In Canada, we currently operation Mango, Laline and Fox Home. Nike is also part of the Fox Group Canada and it is operated by Retailors. We couldn’t be more excited and it is a wonderful time to join our Group with all the growth opportunities and expansions down the pipeline, we will be sure to turn your retail job into your dream career. Mango, founded in Barcelona Spain, is an internationally well-known fashion brand that designs, manufactures, and markets women’s, men’s and kid’s clothing and accessories and has over 2220 stores worldwide. As part of the expansion plans in Canada, we are looking for experienced, energetic, passion-for- fashion Stockroom Supervisor in the GTA. This position reports directly to the Store Manager and together you will build the store team. Who are we looking for? We are looking for a Stock Associate who must be an exceptional team player who can motive, inspire, and work together with the store team JOB DESCRIPTION - STOCK ASSOCIATE The Stock Associate is responsible to receiving and controlling merchandise and its storage in the stockroom. To undertake store replenishment according to company procedures, to ensure that the shop floor is always customer ready. Key Roles/ Responsibilities To set the expectations of how to operate the stockroom with the team • Ensure exceptional level of customer service by supporting the sales team • Adherence to all company policy, procedures, and guidelines • Perform POS functions on designated shifts • Analyze and review stockroom indicators and performance to improve efficiency and store results. • Consistently prioritize tasks and deadlines in the context of global business and commercial needs • To be familiar with the products of each season - collection, initial order, colours, sizes, etc. • To use the different product lists for managing the stockroom (pending packages, transmission, initial order, etc.) • To be able to recommend alternative garments when out of stock items are requested • Responsible for controlling and monitoring stockroom materials - alarms, RFID equipment, adhesive tape, etc. • Reorganize stockroom space in an optimal manner according to the stage of the season and store needs – start of the season, sale period, etc. • Carry out the re-labelling of garments as required (sale period, promotions, etc.) • Reorganize stockroom space in an optimal manner according to the stage of the season and store needs – start of the season, sale period, etc. • To be aware at all times of the newest products and what is on the shop floor • Provide product feedback to management team REQUIRED SKILLS/EXPERIENCE Leads by example and can motivate a team; viewed as leader among peers Acts quickly and is multi-disciplinary. Ability to effectively communicate with clients, peers, and supervisors Available for varied shifts including weekend, closing and holiday shifts Ability to receive feedback from management and peers Shows initiative and decision-making/problem-solving ability. Prioritization – optimal use of time. Ability to analyze business indicators. Procedures for transfers and goods returns Receiving goods, handling standards and protocol Partial inventories. RFID operations an asset. Ability to work a flex schedule (which includes nights, weekend and holiday availability) Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed Ability to climb step stools and ladders Ability to stand/walk for long periods at a time Possess manual dexterity and hand-eye coordination Ability to travel to other store locations (if needed) and attend district meetings This position involves constant moving, talking, hearing, reaching, grabbing and standing for long periods of time. Ability to work as part of a team Ability to effectively communicate with customers, peers and management PHYSICAL CAPABILITIES Ability to work a flex schedule (which includes nights, weekend and holiday availability) Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed Ability to climb step stools and ladders Ability to stand/walk for long periods at a time Possess manual dexterity and hand-eye coordination Ability to travel to other store locations (if needed) and attend district meetings This position involves constant moving, talking, hearing, reaching, grabbing, and standing for long periods of time. May occasionally involve stooping, kneeling, crouching Ability to work as part of a team Ability to effectively communicate with customers, peers, and management Pay range: $17.60 This is a vacant position. Fox Group is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted

What you’ll do

The Stockroom Supervisor leads the team in receiving, storing, and replenishing merchandise to ensure the shop floor is always customer-ready. They are also responsible for managing stockroom performance indicators, delegating tasks, and supporting store management initiatives.

Requirements

Candidates must have strong leadership and communication skills with the ability to motivate a team and prioritize tasks effectively. The role requires physical capability to lift up to 50 lbs and availability for flexible shifts including weekends and holidays.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Product Knowledge · Preferred
• Data analysis · Preferred
• Decision Making · Preferred
• Communication · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inventory management
• Team leadership
• Merchandising
• Product knowledge
• Communication
• Task delegation
• Time management
• Conflict resolution
• POS operations
• Visual merchandising
• Problem solving
• Decision making
• Data analysis
• Customer service
• Stockroom organization
• RFID operations
• Product Knowledge
• Influencing Skills
• Action Oriented
• Financial Acumen
• Policy Procedures
• Energetic
• Composure
• Organizational Skills
• Effective Communication
• Resilience
• Management
• Decision Making
• Customer Service
• Sales
• Selling Techniques
• Leadership
• Inventory Management
• Problem Solving
• Key Performance Indicators (KPIs)
• Fine Motor Skills
• Operations
• Persuasive Communication
• Proactivity
• Product Flow Diagram
• Dealing With Ambiguity
• Coordinating
• Prioritization

Job areas

• Retail
• Management & Leadership
• Logistics
• Customer Service & Support
• Stockroom Supervisor
• Retail Operations Supervisor
• Shop Supervisors
• General and Operations Managers