BA/ Operations Analyst - Wealth Management

Job summary

Manage client statement production, portfolio and account data accuracy, trade entry, and client profile maintenance while coordinating testing and delivery with portfolio managers and operations teams. Gather and document business requirements, support system enhancements and troubleshooting, validate applications, and provide reporting and customer service.

Job details

An Initial AI Screening will be conducted for this role. Please Click Here to complete your AI screening while submitting your application. Duration: 6 months Typical Day in Role: Ensure all quarterly client statements are run, printed, reviewed and sent to clients on time and adhering to strict quality standards Review the accuracy of client portfolios by running various data clean reports on Mpower – investigate and update any discrepancies. This involves extensive review of the Mpower underlying databases – review security transactions, cash balances, position reports, pricing, and performance calculator. Review and balance any Statement of Change discrepancies. Co-ordinate with Portfolio Managers for timely delivery of statement testing Provide support to ensure all security trades are input accurately and within the strict time restraints to SJF (Scotia Jarislowsky Fraser) front office portfolio systems, Mpower. Update and review new and existing client profiles to ensure accurate set up. Participate in testing and implementation of internal operational enhancements and troubleshooting errors that arise due to programming issues. Create and deliver reporting that addressed the current needs of Wealth Management business lines and collaborate with management to proactively anticipate future requirements and business impacts. Ensure the accuracy and integrity of data collected by maintaining database and/or loading information as required to appropriate applications. Perform customer Service duties in a professional and thorough manner by acting as liaison with project team Communicate effectively with all levels of staff including Senior Management, exercise proper judgement and ensure confidentiality is maintained at all times. Set working priorities autonomously or as part of operations team ensuring both deadlines are met for both standard and rush assignments. Maintain direct adherence to the company and Bank security procedures Performance of other duties as assigned which will enhance the project outcome Work closely with Portfolio Operations, National Services and Special project team Business analysis, participate in requirements gathering working sessions: Create process and requirements documentation Communicate and meet with with external vendors to discuss project activities Conduct business validation within in-scope applications and document validation results Complete account creation and maintenance Must Have Skills: 5+ years of experience as a BA or Operations Analyst within FI In-depth understanding of the Canadian Investment Industry combined with exposure to U.S. and global markets 3+ Years of UAT testing and regression testing 3+ years of experience with Wealth Management Strong proficiency with MS Suite (Excel, Word, PPT) Nice-To-Have Skills: Continued education in securities industry related topics (i.e. Canadian Securities courses, Financial Accounting etc.) are imperative. prior experience in CGI Mpower Statement generation experience Jira and Confluence understanding of Data Flow and system connectivity previous experience with ROR (understanding of would suffice) Soft Skills: Strong communication skills strong organizational skills time management skills ability to work well within a team and stakeholders ability to multitask be comfortable with changing priorities Education: A post secondary certificate in Business Administration FP Inc. is committed to creating an inclusive environment where all team members and clients feel like they belong. In accordance with the requirements set out in the Employment Standards Act, FP Inc. hereby declares that AI is utilized in the screening process for this position. The hourly compensation range for this role is $50/hr -$62/hr. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, colour, religion, national origin, sex, physical or mental disability, or age.

What you’ll do

Manage client statement production, portfolio and account data accuracy, trade entry, and client profile maintenance while coordinating testing and delivery with portfolio managers and operations teams. Gather and document business requirements, support system enhancements and troubleshooting, validate applications, and provide reporting and customer service.

Requirements

Requires 5+ years of business analysis or operations analysis experience in financial institutions, 3+ years in wealth management, and 3+ years of UAT and regression testing. Candidates should understand the Canadian investment industry and have exposure to U.S. and global markets, strong Microsoft Office skills, and a post-secondary certificate in Business Administration.

Listed skills

• Microsoft Excel · Preferred
• Microsoft Word · Preferred
• Business analysis · Preferred
• Requirements gathering · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business Analysis
• Operations Analysis
• Wealth Management
• Canadian Investment Industry
• U.S. And Global Markets
• User Acceptance Testing
• Regression Testing
• Portfolio Operations
• Client Statement Generation
• Data Quality And Reconciliation
• Requirements Gathering
• Process Documentation
• Business Validation
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint

Job areas

• Finance & Accounting
• Data & Analytics
• Administrative
• Customer Service & Support

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