Operations Officer

An Initial AI Screening will be conducted for this role. Please Click Here to complete your AI screening while submitting your application. Location: Onsite| North York, Toronto ON Duration: 6 months | strong likelihood for an extension, or conversion to full-time employee Daily Responsibilities: Agent will do a lot of the manual work in Office daily especially drafts for PDA closed accounts BDA closed accounts as well as Drafts for NFDG This agent would complete at least 60 drafts daily. Assisting with decisioning and sending email scripts for the pay/no pay process Must-have Skills: To have related experience required Verbal and written communication skills, attention to detail, and time management skills Information Seeking Listening, Understanding and Responding skills FP Inc. is committed to creating an inclusive environment where all team members and clients feel like they belong. In accordance with the requirements set out in the Employment Standards Act, FP Inc. hereby declares that AI is utilized in the screening process for this position. The hourly compensation range for this role is C$20 – C$24. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience. We advocate for you and welcome anyone regardless of race, colour, religion, national origin, sex, physical or mental disability, or age.

The officer is responsible for completing at least 60 manual drafts daily for closed accounts and NFDG. They will also assist with decisioning and sending email scripts for the pay/no pay process.

Candidates must have related experience and strong communication skills. Proficiency in time management, attention to detail, and active listening is required.

• Time managementPreferred
• written communicationPreferred
• Attention to detailPreferred

Identified from the job description. Confirm important requirements above.

• Verbal Communication
• Written Communication
• Attention To Detail
• Time Management
• Information Seeking
• Listening
• Understanding
• Responding

• Finance & Accounting
• Administrative
• Customer Service & Support

Minimum experience

0+ years

Apply by

Oct 9, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level