Counter sales representative

Job description: Counter Sales Representative Franklin Empire Inc. supplies electrical components for new construction, renovation and maintenance of industrial plants, residences and commercial buildings. We provide OEM and MRO solutions (maintenance, repair and operation), lighting design, inventory management, training, commercial, residential applications or expertise, and specialized services. We are currently seeking a Counter Sales Representative for our Cambridge branch. This person will be under the supervision of the branch manager. The main responsibilities for this position are: * Be attentive to customer requests at all times, maintaining a polite and professional attitude; * Quickly solve customer problems; * Get involved in sales, answering calls promptly; * Take orders while trying to increase sales and profits; * Respond to price request and provide technical information; * Check and inform customers regarding overdue orders (B.O.); * Submit new quotes and make follow-ups; * Negotiate prices when necessary, according to certain pre-established scales; * Take the initiative to suggest substitutes or related products when necessary; * Keep your technical knowledge up to-date. The main requirements for this position are: · 3 to 5 years experience in the industry, or a combination of studies and experience; · Sales skills; · Interpersonal skills; · Fluency in English; · Computer literate; · Knowledge of electrical products, an asset. Come join a strong, value-added company, established for over 80 years. Be an important part of the Franklin Empire family and share our success! A complete insurance program will be offered, as well as a pension plan. The stability of our employees is proof of the company’s values. Exciting challenges are waiting for you! Franklin Empire Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, gender, religion, sexual orientation, national origin, status, disability, or any other protected characteristic. We thank all candidates who have shown interest in our employment opportunities. However, only those selected for an interview will be contacted.

The Counter Sales Representative is responsible for assisting customers with electrical component requests, processing orders, and providing technical information. They must also manage price quotes, follow up on backorders, and actively suggest related products to drive sales.

Candidates should have 3 to 5 years of industry experience or a combination of education and experience. Proficiency in English, computer literacy, and strong interpersonal and sales skills are required.

• Health insurance • Pension plan

• Customer servicePreferred
• Problem solvingPreferred
• SalesPreferred
• CommunicationPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Sales
• Customer service
• Problem solving
• Technical knowledge
• Order processing
• Quoting
• Price negotiation
• Inventory management
• Computer literacy
• Communication
• Electrical products knowledge
• Workplace Inclusivity
• Lighting Design
• Professionalism
• Construction
• Computer Literacy
• Electronic Components
• English Language
• Interpersonal Communications
• Inventory Management
• Maintenance Repair And Operations (MRO)
• Renovation
• Price Negotiation

• Sales
• Customer Service & Support
• Retail
• Construction
• Manufacturing
• Counter Sales Representative
• Sales Representative (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week