Inside Sales Representative

Franklin Empire Inc. supplies electrical components for new construction, renovation, and maintenance of industrial plants, residences and commercial buildings. We provide OEM and MRO solutions, lighting design, inventory management, training, automation expertise, and specialty services. We are currently seeking an Inside Sales Representative for our Woodbridge branch. This person will be under the supervision of the branch manager. The main responsibilities for this position are: • Be attentive to customer requests at all times, maintaining a polite and professional attitude; • Quickly solve customer problems; • Get involved in sales, answering calls promptly; • Take orders while trying to increase sales and profits; • Respond to price request and provide technical information; • Check and inform customers regarding overdue orders (B.O.); • Submit new quotes and make follow-ups; • Negotiate prices when necessary, according to certain pre-established scales; • Take the initiative to suggest substitutes or related products when necessary; • Keep your technical knowledge up to-date. The main requirements for this position are: · 3 to 5 years experience in the industry, or a combination of studies and experience; · Sales skills; · Interpersonal skills; · Fluency in English; · Computer literate; · Knowledge of electrical products, an asset. Come join a strong, value-added company, established for over 78 years. Be an important part of the Franklin Empire family and share our success! A complete insurance program will be offered, as well as a pension plan. The stability of our employees is proof of the company’s values. Exciting challenges are waiting for you! Franklin Empire Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, gender, religion, sexual orientation, national origin, status, disability, or any other protected characteristic. We thank all candidates who have shown interest in our employment opportunities. However, only those selected for an interview will be contacted. Job Type: Full-time Benefits: • Dental care • Extended health care • Life insurance • On-site parking • Vision care Work Location: In person

The Inside Sales Representative is responsible for managing customer requests, processing orders, and providing technical information to drive sales. They must also maintain professional relationships, handle price negotiations, and suggest product substitutes to meet customer needs.

Candidates should have 3 to 5 years of industry experience or a combination of education and experience. Proficiency in English, computer literacy, and strong interpersonal and sales skills are required.

• Dental care • Extended health care • Life insurance • On-site parking • Vision care • Pension plan

• Customer servicePreferred
• Problem solvingPreferred
• SalesPreferred
• CommunicationPreferred
• Inventory managementPreferred
• Technical SupportPreferred

Identified from the job description. Confirm important requirements above.

• Sales
• Customer service
• Order processing
• Technical support
• Price negotiation
• Inventory management
• Communication
• Computer literacy
• Problem solving
• Electrical product knowledge
• Quoting
• Follow-ups
• Inside Sales
• Workplace Inclusivity
• Lighting Design
• Professionalism
• Automation
• Construction
• Computer Literacy
• Electronic Components
• English Language
• Optometry
• Interpersonal Communications
• Inventory Management
• Maintenance Repair And Operations (MRO)
• Renovation
• Price Negotiation

• Sales
• Customer Service & Support
• Manufacturing
• Construction
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week