Assistant Clinic Manager/Site Lead

Fraser Valley Cataract and Laser (FVCL) is a leading BC-based organization that provides patient-centered ophthalmology eye care in advanced medical and surgical facilities. We continue to work towards supporting optimal health outcomes and a better quality of life for our patients. The Position The Assistant Site Lead will be responsible for aiding the Site Lead in leading all aspects of site clinic operations, supporting team development and growth, and ensuring smooth, efficient patient service. Responsibilities As the successful candidate, you will be responsible for the following accountabilities: Clinic Operations-Lead clinic operations and administrative functions, ensuring a high standard of efficiency and patient experience Financial Performance-Owns the clinic P&L and is accountable for achieving site revenue and profit targets Team Development-Maintaining a motivated, engaged & effective team, and creates a culture of collaboration and accountability Relationships-Build excellent relationships with team members and physicians Planning-Plans site operations, comparing them with the company’s objectives and taking appropriate measures to correct unsatisfactory performance and results Performance Evaluation-Evaluates employee performance; places emphasis on employee development Analysis-Interpret and track P&L statements, budgets, and operational spending Reporting-Provide reports on progress and activities Patient Excellence-Ensures high level of patient care and satisfaction by continually improving service levels Qualifications The ideal candidate will demonstrate the following skills and attributes: Minimum 3 years experience in an operations leadership role, ideally within a fast paced clinical environment Post-secondary education; education in healthcare administration or business is an asset Experience in the Ophthalmology and Optometry sectors is a definite asset. Exceptional presentations skills and ability to build rapport with key leadership level stakeholders A high level of urgency and strong attention to detail Excellent organizational and time management skills. Preference and desire to work in a fast-paced, dynamic environment.

The Assistant Site Lead supports the Site Lead in managing all clinic operations, administrative functions, and patient services. They are responsible for achieving revenue targets, managing the P&L, and fostering a collaborative team culture.

Candidates need at least 3 years of operations leadership experience, preferably in a fast-paced clinical environment. Post-secondary education in business or healthcare administration and experience in Ophthalmology or Optometry are highly valued.

• Clinical carePreferred

Identified from the job description. Confirm important requirements above.

• Clinic Operations
• Financial Performance
• Team Development
• P&L Management
• Performance Evaluation
• Patient Care
• Stakeholder Management
• Time Management
• Organizational Skills
• Healthcare Administration

• Healthcare
• Management & Leadership
• Administrative

Minimum education

Bachelor’s degree

Minimum experience

3+ years

Posting language

English

Working hours

40 hours per week