Medical Office Assistant/ Ophthalmic Technician

Job summary

The role involves managing patient appointments, billing, and clinical workflows while providing direct support to ophthalmologists. Responsibilities also include performing diagnostic testing and maintaining accurate patient records using the Accuro EMR system.

Job details

Job Description Join Our Growing Ophthalmology Team! Location: Chilliwack & Abbotsford, BC Employment Type: Part Time Maternity Leave Coverage Term: Immediately through September 2027, with potential for continued employment afterward Compensation: $19–$23 per hour Department: Diagnostics Experience: Mid-Level preferred; training provided Are you energetic, organized, and detail-oriented? Do you thrive in a busy, fast-paced environment and enjoy working as part of a team? Fraser Valley Cataract & Laser (FVCL) is a growing ophthalmology clinic and surgical centre specializing in eye disease and surgery. Our team of ophthalmologists provides a wide range of services, including MSP-covered examinations and surgeries, as well as private lens surgery and LASIK. We are looking for a reliable and enthusiastic individual to join our team in a full-time maternity leave coverage position. Schedule & Location Must be available to work Monday, Tuesday, and Wednesday in Chilliwack. Must be willing to work between our Chilliwack and Abbotsford locations Training will primarily take place in Chilliwack Additional Thursday or Friday shifts may occasionally be available. Position is available until September 2027, with potential for continued employment afterward Key Duties Greeting patients in person, over the phone, and via email in a professional and supportive manner Booking and coordinating patient appointments Billing, invoicing, and processing payments Supporting physicians with daily clinical needs Assisting with patient care and clinical workflows Tracking lab results and coordinating follow-ups Providing patients with instructions for diagnostic testing Performing diagnostic testing and patient workups Using the Accuro EMR system Working collaboratively with physicians and team members Supporting clinic systems, workflows, and process improvements Ophthalmic Assistant Experience — Asset Experience with the following is an asset, but training will be provided for the right candidate: Visual field testing OCT imaging Auto-refraction Non-contact tonometry Patient workups If you do not have direct ophthalmology experience, a strong work ethic, positive attitude, attention to detail, and ability to learn quickly are essential. What We’re Looking For Reliable and dependable Professional and friendly communication skills Comfortable working in a fast-paced environment Strong attention to detail and organization Ability to multitask and prioritize Comfortable learning new technology and systems Team-oriented and willing to assist wherever needed Previous medical or ophthalmology experience is an asset, but not required Compensation: $19–$23 per hour Locations: Chilliwack & Abbotsford, British Columbia Department: Diagnostics Employment Type: Part Time Maternity Coverage

What you’ll do

The role involves managing patient appointments, billing, and clinical workflows while providing direct support to ophthalmologists. Responsibilities also include performing diagnostic testing and maintaining accurate patient records using the Accuro EMR system.

Requirements

Candidates should be organized, detail-oriented, and capable of working in a fast-paced medical environment. While previous ophthalmology experience is considered an asset, the employer provides training for the right candidate.

Listed skills

• Customer service · Preferred
• Appointment Scheduling · Preferred
• Organization · Preferred
• Multitasking · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient communication
• Appointment scheduling
• Medical billing
• Clinical support
• Diagnostic testing
• Visual field testing
• OCT imaging
• Auto-refraction
• Non-contact tonometry
• Accuro EMR
• Data entry
• Patient workups
• Organization
• Multitasking
• Customer service
• Energetic
• Workflow Management
• Positivity
• Strong Work Ethic
• Quick Learning
• Billing
• Communication
• Electronic Medical Record
• Invoicing
• Ophthalmology
• Surgery
• Visual Field Tests
• Team Oriented
• Process Improvement
• Enthusiasm
• Detail Oriented

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Ophthalmic Technician
• Registrar / Patient Service Representative
• Health Care Assistants
• Patient Representatives
• Health Technologists and Technicians, All Other