Service Advisor

Job summary

The Service Advisor acts as the primary point of contact for customers, managing service appointments, work orders, and communication between clients and technicians. They are responsible for providing accurate estimates, performing quality control checks, and ensuring a seamless service experience.

Job details

The Service Advisor acts as the primary point of contact for customers, managing service appointments, work orders, and communication between clients and technicians. They are responsible for providing accurate estimates, performing quality control checks, and ensuring a seamless service experience. Candidates should have a high school diploma or equivalent and at least one year of experience in customer service or sales. Strong organizational, communication, and problem-solving skills are required, along with a valid driver's license.

What you’ll do

The Service Advisor acts as the primary point of contact for customers, managing service appointments, work orders, and communication between clients and technicians. They are responsible for providing accurate estimates, performing quality control checks, and ensuring a seamless service experience.

Requirements

Candidates should have a high school diploma or equivalent and at least one year of experience in customer service or sales. Strong organizational, communication, and problem-solving skills are required, along with a valid driver's license.

Benefits

• Comprehensive healthcare benefits package
• Employee/family bursary program
• Employer-matched RRSP program
• Discounts on RV purchases, rentals, and parts
• Career growth opportunities

Listed skills

• Customer service · Preferred
• Communication · Preferred
• Organization · Preferred
• Problem solving · Preferred
• Time management · Preferred
• Data entry · Preferred
• scheduling · Preferred
• Troubleshooting · Preferred
• interpersonal skills · Preferred
• Conflict Resolution · Preferred
• Quality Control · Preferred
• Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication
• Organization
• Problem-solving
• Time management
• Data entry
• Scheduling
• Troubleshooting
• Analytical skills
• Interpersonal skills
• Conflict resolution
• Work order management
• Quality control
• Collaboration

Job areas

• Customer Service & Support
• Retail
• Administrative
• Transportation

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