Freed Corp.Verified Job Source

Golf Shop Ambassador

Gravenhurst, ON
On-site
Posted Aug 13, 2026
1 position

Opens an external site

Employment type: Full-time, Part-time
Experience level: Entry, Junior · 0+ years
Posting language: English
Working hours: 40 hours per week

Job summary

The Golf Shop Ambassador is responsible for providing exceptional customer service, managing golf shop sales, and assisting with daily golf operations. Duties include booking tee times, maintaining inventory, and ensuring golf equipment is prepared for guests.

Job details

MUSKOKA BAY RESORT GOLF SHOP AMBASSADOR Reporting To: Director of Golf/Designate Department: Golf Operations Terms: Seasonal, Full-Time, Part-Time Who We Are No matter the season, no matter the reason, Freed Hotels & Resorts have one mission: to create memories for every guest who stays with us. We achieve this with our best-in-class, detail-oriented service at our growing portfolio of properties throughout Ontario. Muskoka Bay Resort redefines what it means to play and stay; to relax and live. Our resort features spectacular amenities through every season. This magnificent property boasts a superior, first-class golf course, The Cliffside Restaurant with spectacular views from the patio, and a brand-new 88 room hotel. This hotel features a one-of-a-kind, landmark rooftop restaurant with a pool and unobstructed views of picturesque Muskoka. Be a part of the exciting change and choose Muskoka Bay Resort as your employer of choice! Position Summary The Golf Shop Ambassador will be responsible for customer service and sales of golf merchandise and services. The Golf Shop Ambassador performs a variety of duties including, but not limited to, customer service in the golf shop, answering the phone, booking tee times, ensuring carts and other equipment is prepared, cleaning and stocking the Golf Shop and assisting the Director of Golf as needed. Duties & Responsibilities * Work with and assist the Professional Team with the day-to-day responsibilities of the golf department. * Greet and assist each guest with exceptional levels of customer service. * Assist with set up for tournaments and other duties as assigned. * Follow all opening and closing procedures. * A variety of duties but not limited to customer service, cleaning and stocking the golf shop. * Making sure inventory levels in the golf shop are full and accounted for. * Checking in of guests and members daily. * Answering the phone to book members and guests tee times * Always ensure that guests with special requests are recognized and attended to with pleasure. * Maintain open communication with other departments. * Promote the golf club and the community. Skills, AbilitIes, attributes * Previous customer service experience in the golf industry an asset * Must be punctual for early morning start times * Available to work weekends and holidays * Must work well in team-oriented environment * Ability to work in various types of weather conditions (hot, cold, wet). * Good communication and organizational skills * Excellent customer service EDUCATION & EXPERIENCE * Must have a G1 license to operate golf carts * Smart Serve certified OUr commitment to you * We will provide you with a supportive, communication driven workplace. * Provide a company culture that promotes diversity, inclusion, and equity. * Empower you to make decisions and solve problems. * Competitive compensation package that will be commensurate with experience. * Complimentary amenity access to all Resorts within Freed Hotels & Resorts Portfolio (Muskoka Bay, Horseshoe Resort, Deerhurst Resort), discounted F&B, lodging, events and more. The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role but are intended to accurately reflect principal job elements. Wages: $17.60 per hour Visa Requirements: Must be eligible to work in Canada Muskoka Bay Resort is committed to providing reasonable accommodation to applicants with disabilities throughout the recruitment process. If you require any accommodations to participate in the application

What you’ll do

Requirements

Candidates must possess a G1 license for operating golf carts and hold a Smart Serve certification. Previous customer service experience in the golf industry is considered an asset.

Benefits

• Complimentary amenity access to all resorts within Freed Hotels & Resorts portfolio • Discounted food and beverage • Discounted lodging • Discounted events