customer service representative - call centre
On-site · Mississauga
* Handle customer complaints by providing solutions, often within a time limit to ensure the customer is satisfied. * Learn to identify customer needs or desires in order to recommend the appropriate product or service. * Work with colleagues when necessary to resolve customer complaints. * Learn about the products inside and out to be able to answer any questions from customers. * Attention to detail to be able to provide good customer service * Ability to multitask since some tasks will require a Customer Service Representative to communicate with multiple customers at one time * Adaptabili…