Inside Sales Representative

Job summary

Generate sales quotes, process and follow up on orders and warranty claims, manage delivery schedules, forecasts, and product returns, and develop new customer leads. Respond to customer inquiries, troubleshoot technical issues, support the sales team with administrative tasks, and attend trade shows or industry conferences as requested.

Job details

About S3 Group Ltd. S3 Group Ltd. is a Saskatchewan-based manufacturer providing innovative solutions to the agricultural industry through multiple divisions across North America. We value innovation, teamwork, and quality in everything we do. The Role S3 Group Ltd. is currently recruiting for Inside Sales Representatives to join our team based out of Swift Current, SK or Medicine Hat, AB. Handling multiple product lines, the ideal candidates will work directly with customers for inquiries, sales, service, and warranty trouble shoot technical problems with customers and provide administrative support to the sales team, including data entry, report generation, and expense tracking. Key Responsibilities Generate Sales Quotes Process and follow up on Sales Order Entries, Warranty Claims, and update existing orders as required Develop customer Delivery Schedules Manage forecasts, quoting, order process, and product returns Research and generate new Customer leads and contacts Attend trade shows and industry conferences as requested Qualifications Minimum of 1 year in Sales and Customer Service Minimum of Grade 12 Diploma Possess valid Driver's License Agricultural background is preferred Experience managing a wide variety of priorities in a fast-paced environment Capable of working with minimal supervision Must be accurate and detail oriented Must be proficient in Microsoft Word and Excel Excellent organization skills and the ability to communicate effectively with customers Ready to Join S3? We offer competitive wages, benefits, and RRSP matching, along with opportunities to keep learning and advancing. Take the next step in your career ­– come grow with us.

What you’ll do

Generate sales quotes, process and follow up on orders and warranty claims, manage delivery schedules, forecasts, and product returns, and develop new customer leads. Respond to customer inquiries, troubleshoot technical issues, support the sales team with administrative tasks, and attend trade shows or industry conferences as requested.

Requirements

Candidates must have at least one year of sales and customer service experience, a minimum Grade 12 diploma, and a valid driver's license; an agricultural background is preferred. They should be organized, accurate, detail-oriented, effective communicators, proficient in Microsoft Word and Excel, and able to manage competing priorities with minimal supervision.

Benefits

• Competitive Wages
• Benefits
• RRSP Matching
• Learning and Advancement Opportunities

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Microsoft Excel · Preferred
• Sales · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Forecasting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer Service
• Sales Quoting
• Sales Order Processing
• Warranty Claims
• Customer Delivery Scheduling
• Forecasting
• Product Returns Management
• Lead Generation
• Technical Troubleshooting
• Data Entry
• Report Generation
• Expense Tracking
• Microsoft Word
• Microsoft Excel
• Organization

Job areas

• Sales
• Customer Service & Support
• Agriculture
• Administrative

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