Managed Business & IT Operations for Law Firms | Advisory-Led. Security-First.
St. Louis, MO
Frontline Managed Services is the leading provider of managed business and IT operations for the legal industry. Trusted by more than 300 law firms, including 50% of the Am Law 200 and 28% of the Am Law 50, Frontline helps firms be more productive, profitable and resilient with strategic advisory and intelligence-driven operations. More than a traditional outsourcing provider, Frontline serves as a strategic partner to law firms, helping leaders navigate operational complexity, accelerate innovation, adopt AI responsibly, and achieve measurable business outcomes. By combining strategic advisory, specialized legal expertise, intelligence-driven operations, and security-first service delivery, Frontline transforms how law firms manage technology, financial operations, business processes, and risk. Our integrated portfolio includes managed business and financial services, managed IT services, cybersecurity, Strategic Business and Technology Advisory, AI strategy and governance, and application management services. Purpose-built for the business of law, Frontline delivers connected business and technology solutions that reduce operational friction, improve efficiency, strengthen resilience, and support long-term growth. Trusted by leading law firms. Proven through results.
On-site · Toronto
Act as the primary point of contact for clients to diagnose and resolve technical issues via phone, email, and chat. Document all requests in a ticketing system while utilizing remote access tools to troubleshoot hardware, software, and network problems.
Remote · Ontario, Canada
The specialist facilitates effective accounts receivable and relationship management for an assigned portfolio of billing attorneys and their clients. They are responsible for preparing reports, resolving outstanding balances, and maintaining accurate collection records.
