Director of Sales (Technology Delivery)

General Information: Job Title: Director of Sales (Technology Delivery) Location: Toronto, ON (Onsite/Hybrid) Job Type: Full-Time Hiring Timeline: Immediate Existing Vacancy: Yes Application Deadline: Open until Filled Reporting Line: Chief Revenue Officer (CRO) / Chief Strategy Officer (CSO) Salary Range: • Base: $160k–$180k CAD per year • OTE: Up to 50% of base, paid on hitting targets About Fulfillment IQ (FIQ): Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations. We work at the intersection of strategy, operations, and technology, where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution. Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk. If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life. Role Overview: The Director of Sales, Technology Delivery is responsible for originating and closing API integration, software engineering, and systems implementation engagements. This role requires strong technical commercial fluency and the ability to sell engineering outcomes while maintaining alignment with architectural feasibility and delivery capacity. Mandate: Drive revenue across integration, API, and engineering engagements Own technical discovery and solution shaping with clients Ensure deals are technically feasible and margin-protective Build relationships with IT, product, and engineering stakeholders Must Have: 10–15+ years selling technical services or engineering solutions Experience with: o API integrations o System architecture o Platform connectivity Background in: o System integrators, engineering firms, or SaaS ecosystems Experience selling into: o 3PLs o Retailers o Enterprise IT organizations Key Responsibilities: Engineering & Integration Sales Build pipeline across 3PLs, retailers, and enterprise clients Identify integration and engineering opportunities Develop relationships with technical buyers and stakeholders Sell API builds, custom integrations, feature development Funnel Management Lead technical discovery sessions with client IT teams Shape integration and engineering solutions with architects Ensure feasibility across APIs, systems, and data architecture Own pricing, proposal development, and negotiation Cross-Functional Solutioning Work with Architects during pre-sales Ensure clear technical scoping before contract execution Protect delivery margin through structured proposals Account Expansion Expand integration and engineering scope within accounts Identify cross-sell opportunities across consulting and implementation Maintain ongoing client relationships Hand off advisory or implementation opportunities where appropriate What Success Looks Like in the First 90 Days: 30 Days In Build alignment with engineering and architecture teams Understand capacity constraints and margin thresholds Identify integration-focused pipeline targets Develop technical account maps 60 Days In Generate qualified engineering pipeline Lead structured technical discovery sessions Submit technically validated proposals Close early integration or feature-build engagements 90 Days In Demonstrate technology delivery bookings Improve pipeline coverage within lane Show disciplined margin-aligned deal structuring Deliver forward-looking technical revenue plan Key Performance Indicators (KPIs): Technology delivery bookings Average project margin Technical win rate Forecast discipline Expansion revenue within the lane Why You’ll Love Working Here: At Fulfillment IQ, we don’t just build supply chain solutions. We build careers, friendships, and unforgettable experiences. We believe in giving our senior technical leaders real ownership, real influence, and the opportunity to shape platforms that power real-world logistics operations. As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members. Here’s what makes working with us a rewarding experience: Work That Matters Build systems that directly impact global commerce and supply chain performance. Career Growth That Matters We invest in mentorship, leadership development, learning budgets, and long-term career growth. Flexibility to Thrive We support remote and hybrid work models by offering multiple office locations to help you perform at your best. We Celebrate You From team wins to work anniversaries, we recognize impact, celebrate milestones and reward performance. A Collaborative Culture Work alongside talented engineers, product leaders, and award-winning domain experts who value ownership, transparency, and high standards. Perks you’ll appreciate: Employee Health: Comprehensive health and dental coverage for you and your family Time Off: Competitive paid time off and flexible leave policies Retirement: Retirement savings programs and employer contributions Professional Growth: Dedicated learning and development budget Flexible Work: Remote and hybrid work options Perks: Equipment allowances, internet reimbursements, business travel coverage, and employee stock options (ESOP), where applicable. Community Engagement: Team events, meetups, and company offsites Use of Artificial Intelligence in Hiring: FIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact [email protected]. Accommodations: FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact [email protected] and we will work with you to meet your needs. Candidate Privacy: Your personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, available here, and in accordance with applicable Canadian privacy law (PIPEDA). This includes the use of AI-assisted screening described above and cross-border storage or processing that may occur in the United States. By applying, you acknowledge this notice. Questions: [email protected]. Equal Opportunity: Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability. Learn More About Us: Website: fulfillmentiq.com LinkedIn: Fulfillment IQ Spotify: eCom Logistics Podcast Spotify YouTube: eCom Logistics Podcast YouTube

The Director of Sales is responsible for originating and closing API integration, software engineering, and systems implementation engagements. This includes leading technical discovery sessions, shaping feasible solutions with architects, and driving revenue across 3PL and retail clients.

Candidates must have 10-15+ years of experience selling technical services or engineering solutions, specifically with API integrations and system architecture. Experience selling into 3PLs, retailers, or enterprise IT organizations is required.

• Health Insurance • Dental Coverage • Employee Wellness Programs • Paid Time Off • Sick Leave • Public Holidays • Retirement Savings Programs • Employer Contributions • Learning And Development Budget • Remote And Hybrid Work Options • Equipment And Workstation Allowances • Internet Reimbursement • Business Travel Reimbursements • Employee Stock Options • Team Events

• SoftwarePreferred
• Supply ChainPreferred
• RecruitmentPreferred
• TechnicalPreferred
• HealthPreferred
• SalesPreferred
• IntegrationsPreferred
• PipelinePreferred
• DevelopmentPreferred
• LogisticsPreferred
• TimePreferred
• IntegrationPreferred

Identified from the job description. Confirm important requirements above.

• Technical Sales
• API Integrations
• System Architecture
• Platform Connectivity
• Technical Discovery
• Solution Shaping
• Pipeline Management
• Pricing And Negotiation
• Technical Scoping
• Account Expansion
• Cross-selling
• Margin Protection
• Stakeholder Management
• Enterprise Sales
• Supply Chain Engineering
• Software Engineering Sales

• Sales
• Technology
• Logistics
• Engineering
• Consulting

Minimum experience

10+ years

Posting language

English

Working hours

40 hours per week

Location requirements

Country, Canada