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Fullscript

Verified Job Source

Labs | Supplements | Clinical tools | Let’s make healthcare whole

Ottawa, Ontario

Health and Human Services
501–1,000 people

About

Fullscript believes in the power of whole person care and is fully committed to helping all providers deliver it. We help create an ongoing cycle of whole person care by giving providers a single platform that brings together industry-leading labs, clinically effective supplements, and an intuitive suite of tools to promote adherence and outcomes. www.fullscript.com

Open positions

Senior Backend Developer - Identity and Access Management (IAM)

Remote · Calgary, Alberta, Canada, Ottawa, Ontario, Canada, Toronto, Ontario, Canada

Collaborate with a focused team to build and maintain IAM capabilities while ensuring system reliability, scalability, and security. You will participate in technical design discussions and work with stakeholders to ensure the integrity of user data and access.

Senior Machine Learning Engineer

Remote · Calgary, Alberta, Canada, Ottawa, Ontario, Canada, Toronto, Ontario, Canada, Vancouver, British Columbia, Canada

Design, build, and deploy LLM-powered product features and backend services that integrate AI into the Fullscript platform. Collaborate with cross-functional teams to translate clinical needs into scalable, reliable AI capabilities.

Customer Support Specialist (Ottawa, ON)

Hybrid · Ottawa

Act as the voice of Fullscript by providing friendly and effective support to users via chat, email, and phone. Collaborate with cross-functional teams to flag common issues and improve the platform experience.

Customer Support Specialist (Calgary, AB)

Hybrid · Ottawa

Act as the voice of Fullscript by providing friendly and effective support to users via chat, email, and phone. Collaborate with cross-functional teams to solve user problems and share feedback to improve the platform experience.

Customer Support Specialist -(Kelowna, BC)

Hybrid · Kamloops

You will serve as the primary point of contact for practitioners and patients, providing proactive assistance and personalized solutions via phone, email, and live chat. Additionally, you will troubleshoot issues, gather feedback, and collaborate with your team to ensure consistent support coverage.

Governance, Risk & Compliance (GRC) Manager

Remote · Calgary, Alberta, Canada, Ottawa, Ontario, Canada, Toronto, Ontario, Canada

The GRC Manager will lead and mature the security compliance program, overseeing frameworks like SOC 2, PCI DSS, and HITRUST. They will manage a team of two professionals while partnering with cross-functional departments to operationalize security controls and manage enterprise risk.

Engineering Manager, Patient Experience

Remote · Calgary, Alberta, Canada, Ottawa, Ontario, Canada, Toronto, Ontario, Canada

Lead the Patient Experience pod to define technical direction and build scalable, user-centric systems for the Care Mode platform. You will balance hands-on engineering tasks like system design and code reviews with people leadership and cross-functional collaboration.

Accounting Manager, P2P Operations

Hybrid · Ottawa

Lead the end-to-end Procure-to-Pay function, including invoice processing, vendor payments, and reconciliations. Manage and develop the Accounts Payable team while driving system enhancements and AI adoption to improve operational scalability.

Engineering Manager, Ecommerce

Remote · Calgary, Alberta, Canada, Ottawa, Ontario, Canada, Toronto, Ontario, Canada

Lead a cross-functional product engineering pod to manage the end-to-end ecommerce experience, including payments, checkout, and financial integrations. You will provide technical and people leadership while ensuring the reliability, security, and scalability of revenue-critical systems.

Senior Developer, Fullstack - Warehouse Management Systems (WMS)

Remote · Calgary, Alberta, Canada, Ottawa, Ontario, Canada, Toronto, Ontario, Canada

The Senior Fullstack Developer will support, enhance, and optimize existing Warehouse Management Systems (WMS) while contributing to the development of next-generation warehouse automation. Responsibilities include architecting solutions, writing high-quality code, implementing integrations, and mentoring team members.

Senior Developer, Fullstack - Identity and Access Management (IAM)

Remote · Calgary, Alberta, Canada, Ottawa, Ontario, Canada, Toronto, Ontario, Canada

Develop and maintain Identity and Access Management (IAM) capabilities, including authentication, authorization, and SSO integrations. Collaborate with cross-functional pods to deliver secure, scalable solutions and ensure the integrity of user data.

Lead Data Scientist — Growth & Experimentation

Remote · Calgary, Alberta, Canada, Ottawa, Ontario, Canada, Toronto, Ontario, Canada

Lead the experimentation engine and analytics strategy for a high-growth business segment to drive performance and investment decisions. Build reporting backbones and provide driver-based insights on revenue and margin performance to executive leadership.

Head of Design

Remote · Toronto, Ontario, Canada

Lead the design organization to create a cohesive, category-defining platform experience across all product lines. Establish the design operating system, standards, and roadmaps to scale the function and raise the overall craft quality.

Staff, Security Engineer

Remote · Ottawa, Ontario, Canada, Toronto, Ontario, Canada, Calgary, Alberta, Canada, Vancouver, British Columbia, Canada, Austin, Texas, United States

Lead the design and implementation of scalable security solutions across applications, platforms, and AI-powered systems. Partner with engineering teams to embed security into the software development lifecycle through architecture reviews and threat modeling.

IT Administrator

Remote · Toronto, Ontario, Canada, Ottawa, Ontario, Canada, Canada

Serve as the technical lead for the IT team, managing core platforms and handling advanced escalations for macOS and Windows. Lead IT initiatives, optimize onboarding/offboarding workflows, and mentor junior administrators.

Director of Engineering, Developer Infrastructure

Remote · Toronto, Ontario, Canada, Calgary, Alberta, Canada, Ottawa, Ontario, Canada

Lead and scale the developer infrastructure engineering team to support organizational growth. Define the technical strategy and roadmap for internal developer platforms and tooling.