Engineering Manager, Ecommerce

Calgary, Alberta, Canada, Ottawa, Ontario, Canada, Toronto, Ontario, Canada
Remote
Posted Aug 25, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week

Job summary

Lead a cross-functional product engineering pod to manage the end-to-end ecommerce experience, including payments, checkout, and financial integrations. You will provide technical and people leadership while ensuring the reliability, security, and scalability of revenue-critical systems.

Job details

About Fullscript We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care. That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment. We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better. This is your invitation. Bring your ideas, your grit, and your care for people. Join us and shape the future of care. \n What You'll Do * Lead a cross-functional Product Engineering pod responsible for payments * Collaborate across Fullscript’s engineering org as a technical authority for payments-related decisions * Own the checkout experience end to end, from cart to confirmation * Design and maintain integrations with payment processing platforms such as Stripe * Build and evolve connections to financial systems and fulfillment platforms * Ensure payment flows are secure, auditable, and highly reliable * Balance feature delivery with the operational rigor required for revenue-critical systems How We Expect You to Think * Treat revenue-critical systems with appropriate care and discipline * Build for observability and understand what is happening at every step * Understand the business impact of outages, bugs, and degraded performance * Know when to move deliberately and when it is safe to move faster * Own the full lifecycle from design through production operations What You Bring * Experience leading ecommerce or transaction-critical systems * Understanding of payment integrations such as Stripe or similar platforms * Technical depth and product judgment to guide senior engineering conversations across architecture, system design, reliability, scalability, and technical tradeoffs * Experience planning and executing platform modernizations, or large refactors in production systems * Experience directly managing engineers, including coaching, performance management, and career development * Proven ability to partner closely with finance and operations stakeholders What We Can Offer You * Generous PTO and competitive pay * Fullscript’s RRSP match program for financial health * Flexible benefits package and workplace wellness program * Training budget and company-wide learning initiatives * Discount on Fullscript catalog of products * Ability to work Wherever You Work Well* Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office — whether that’s in-office, at home, or a bit of both 🐶🏡 \n Why Fullscript Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door. What to Know Before You Apply We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly. Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com. All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws. We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S. Learn More www.fullscript.com [http://www.fullscript.com/] @fullscriptHQ [https://www.instagram.com/fullscripthq/?hl=en] on instagram Let’s make healthcare whole [https://youtu.be/ebcF2Vz3xf8]

What you’ll do

Requirements

Requires experience leading ecommerce or transaction-critical systems and proficiency with payment integrations like Stripe. Candidates must possess strong technical depth in system design and proven experience in managing engineers and partnering with cross-functional stakeholders.