Full Time Shift Leader at Laser City

Job summary

The Shift Leader is responsible for opening and closing the facility, managing cash transactions, and leading the team. They ensure guests have a positive experience and resolve any customer issues that arise.

Job details

Laser City is looking to add a Shift Leader to our North location. We are looking for fun, friendly and outgoing people to join our team. Please read the whole ad and apply with the form below. What does a Shift leader do? The Shift Leader is a valued position that helps to run the day. Responsibilities include opening and closing the facility, cash out, leading the team and more! We are looking for a fun leader who will help to ensure our guests have a great time when visiting the facility! Who is a Great Candidate for this job? Well, you must be… Have experience in a supervisor or shift leader role Have open availability Really, really great at working with the public – especially kids Outgoing and Confident Helping to resolve issues with customers Answering the phone Understand the ins and outs of our POS Always willing to help Able to be work on your feet all shift Are 18 and older Have a reliable way to get to our location Able to work weekends (both Saturday and Sunday) What we are looking for? Customer Service Experience Experience in a keyholder position Weekend Availability – both Saturday AND Sunday Safety Conscious and Detail Oriented Great Decision Making Skills Quick thinking and Confident 100% Trustworthy and Reliable Easily able to get to our location We're a relaxed, fun place to work. We pride ourselves in putting together a team that gets on well with everyone else and has fun at work. Our customers walk out the door saying "that was so much fun", so it's not hard to enjoy your work. If you're having fun, they're having fun. PLUS - If you are really good at your job, your players might share their birthday cake with you – talk about perks! Please fill out the form below to apply! Please include something in the email too. Don't just send us an email saying "here's my resume". You will not get a call if you do that. Tell us a little about yourself. Tell us a little about what you're looking for (hours, availability, etc). Tell us why you'd be awesome at this job. Also, tell us if you're a dog or cat person (this it to see who reads everything....). If you can't do these simple things, you're not good at following directions, and that's a problem... We genuinely look forward to hearing from you!

What you’ll do

The Shift Leader is responsible for opening and closing the facility, managing cash transactions, and leading the team. They ensure guests have a positive experience and resolve any customer issues that arise.

Requirements

Candidates must have previous experience in a supervisor or keyholder role and be at least 18 years old. The position requires open availability, including mandatory work on both Saturdays and Sundays.

Listed skills

• Customer service · Preferred
• Reliability · Preferred
• Leadership · Preferred
• Detail-oriented · Preferred
• Cash handling · Preferred
• Decision Making · Preferred
• Communication · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Customer Service
• Cash Handling
• Point Of Sale
• Conflict Resolution
• Communication
• Decision Making
• Detail Oriented
• Safety Conscious
• Team Management
• Reliability
• Cash Management
• Facility Operations
• Team Leadership
• Trustworthiness
• Following Directions

Job areas

• Retail
• Hospitality
• Customer Service & Support
• Management & Leadership
• Shift Leader
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

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