Azure Virtual Desktop (AVD) Engineer

Job summary

Deploy, configure, manage, and troubleshoot Azure Virtual Desktop environments and related Azure infrastructure, including networking, identity, profiles, images, security, monitoring, backup, and updates. Provide Level 2/3 support for enterprise users and maintain technical documentation and standard operating procedures.

Job details

Azure Virtual Desktop Engineer / IT Support Engineer Location: Edmonton, Alberta, Canada (On-site) We’re looking for a hands-on Azure Virtual Desktop (AVD) Engineer / IT Support Engineer to deploy, manage, and support AVD environments for enterprise users. You’ll work closely with networking, security, and infrastructure teams to keep desktop services reliable, secure, and well-documented. What you’ll do Deploy, configure, and manage Azure Virtual Desktop environments (session hosts, host pools, application groups, workspaces) Configure Azure networking, virtual machines, storage accounts, and load balancing Integrate AVD with Microsoft Entra ID (Azure AD) and Active Directory Domain Services Manage FSLogix profiles and Azure Files / Azure NetApp Files Monitor AVD performance and troubleshoot user connectivity issues Create, customize, and manage Windows images through their lifecycle Configure security policies, Conditional Access, and Microsoft Defender Implement backup, disaster recovery, and business continuity solutions Apply Windows and Azure updates with minimal disruption Provide Level 2 / Level 3 support for AVD and related IT support incidents Create technical documentation and standard operating procedures (SOPs) What we’re looking for 3+ years of experience with Microsoft Azure Hands-on experience deploying and managing Azure Virtual Desktop (AVD) Strong knowledge of: Microsoft Azure and Windows Server (2019/2022) Microsoft Entra ID (Azure AD), Active Directory & Group Policy Azure Virtual Machines and Azure Networking (VNets, NSGs, VPN, ExpressRoute) FSLogix and Azure Files / Azure NetApp Files PowerShell scripting Experience with Microsoft Intune and Microsoft Endpoint Manager Knowledge of Azure Monitor, Log Analytics, and Azure Backup Understanding of virtualization (Hyper-V or VMware) Microsoft 365 administration experience is a plus Preferred certifications Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Virtual Desktop Specialty Microsoft Certified: Azure Solutions Architect Expert (preferred) Nice to have Infrastructure as Code (Terraform / Bicep) Azure Automation and Azure DevOps Citrix or VMware Horizon migration experience Microsoft Defender for Cloud and Microsoft Sentinel Enterprise migrations to Azure Virtual Desktop Soft skills Strong troubleshooting and analytical skills, clear communication and documentation, ability to work independently and in a team, experience supporting enterprise users in production, and comfort managing multiple priorities under tight deadlines. Engagement: On-site | Edmonton, Alberta, Canada If you have solid AVD, Azure, and IT support experience and want to work on production desktop platforms in a collaborative environment, we’d like to hear from you.

What you’ll do

Deploy, configure, manage, and troubleshoot Azure Virtual Desktop environments and related Azure infrastructure, including networking, identity, profiles, images, security, monitoring, backup, and updates. Provide Level 2/3 support for enterprise users and maintain technical documentation and standard operating procedures.

Requirements

Requires 3+ years of Microsoft Azure experience, hands-on Azure Virtual Desktop deployment and management, and strong knowledge of Windows Server, identity services, Azure networking, FSLogix, and PowerShell. Experience with Intune, Azure monitoring and backup, virtualization, and Microsoft 365 is relevant; preferred certifications include Azure Administrator Associate, Azure Virtual Desktop Specialty, and Azure Solutions Architect Expert.

Listed skills

• Microsoft Azure · Preferred
• Active Directory · Preferred
• Troubleshooting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Azure Virtual Desktop
• Microsoft Azure
• Windows Server
• Microsoft Entra ID
• Active Directory
• Group Policy
• Azure Virtual Machines
• Azure Networking
• FSLogix
• Azure Files
• Azure NetApp Files
• PowerShell
• Microsoft Intune
• Azure Monitor
• Log Analytics
• Troubleshooting

Job areas

• Technology
• Customer Service & Support
• Security & Safety