Workday Time and Absence Consultant

Role: Workday Time and Absence Consultant Location: Canada (100% Remote) Workday HCM Maintenance & Support Analyst Time Tracking & Absence Management About the Role We are seeking an experienced Workday Maintenance & Support Analyst to own the ongoing configuration, stability, and continuous improvement of our Time Tracking and Absence Management modules. This is a steady-state/AMS (Application Management Support) role, not an implementation engagement — the ideal candidate has already been through full-cycle Workday deployments and now specializes in sustaining, troubleshooting, and optimizing a live production tenant. The candidate must hold a Workday Pro Certification (not an Implementation Partner certification) in the relevant module(s), reflecting deep, hands-on, customer-side expertise. Key Responsibilities Provide production support and configuration for Time Tracking & Absence across US and Canada. Perform RCA and resolve production defects, calculation errors, and process issues. Manage JIRA tickets, incidents, enhancements, and SLAs. Configure time entry templates, calculation tags, accruals, absence plans, eligibility rules, and holiday calendars. Partner with HR/Payroll to implement US & Canada regulatory/policy changes. Manage Workday bi-annual releases, impact assessment, and regression testing. Troubleshoot time/absence integrations with Payroll and third-party systems. Maintain documentation, runbooks, and support knowledge articles. Contribute to the Time & Absence module roadmap and continuous improvement. pendently with minimal supervision, exercising sound judgment on prioritization and escalation. Required Qualifications 8+ years of Workday experience, including significant production/AMS support experience. Active Workday Pro Certification in Time Tracking and/or Absence Management — Implementation Partner certification is NOT accepted. Hands-on US & Canada Time Tracking and Absence configuration/support experience. Strong RCA, troubleshooting, and production support experience. Experience with JIRA/ITSM ticket management and SLA-based support. Strong knowledge of Business Processes, Calculated Fields, Eligibility Rules, and Security. Ability to work independently and communicate with technical/non-technical stakeholders. Preferred Qualifications Workday release management & regression testing. Workday Payroll integration experience. Core HCM, Benefits, or Compensation experience. AMS/shared services environment experience. What Success Looks Like Time Tracking and Absence configuration remains stable through each Workday release with minimal production disruption. JIRA tickets are resolved within SLA with well-documented root causes and fixes. The module roadmap reflects current business priorities and regulatory requirements for both US and Canada. Stakeholders trust the analyst to independently diagnose and resolve issues without extensive hand-holding. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf

The role involves owning the configuration, stability, and continuous improvement of Workday Time Tracking and Absence Management modules for the US and Canada. Key duties include resolving production defects, managing JIRA tickets, and overseeing bi-annual Workday releases and regression testing.

Candidates must have over 8 years of Workday experience and hold an active Workday Pro Certification in Time Tracking and/or Absence Management. Proficiency in US and Canada regulatory requirements and hands-on experience with production support in an AMS environment are required.

• JiraPreferred

Identified from the job description. Confirm important requirements above.

• Workday Time Tracking
• Workday Absence Management
• Production Support
• Root Cause Analysis
• JIRA
• Workday Pro Certification
• Business Processes
• Calculated Fields
• Eligibility Rules
• Workday Security
• Regression Testing
• Workday Payroll Integration
• SLA Management
• Release Management
• Configuration Management
• ITSM

• Consulting
• Human Resources
• Technology
• Software
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

10+ years

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available