Managed IT & Cybersecurity Done Right — Helping Canadian Businesses Stay Secure, Productive, and Supported.
Calgary, Alberta
GAM Tech is a Canadian Managed Service Provider (MSP) and Cybersecurity company helping businesses simplify technology, strengthen security, and focus on growth. Since 2012, we’ve been delivering proactive, reliable, and people-first IT solutions designed to help organizations thrive in a digital-first world. Our approach is simple: we manage your technology so you can manage your business. Whether you need complete managed IT support, advanced cybersecurity, or cloud infrastructure management, our experts — known internally as our “Heroes” — are here 24/7 to keep your systems secure, stable, and efficient. We proudly serve businesses across Vancouver, Victoria, Calgary, Edmonton, Red Deer, Toronto, Ottawa, and Montréal, combining local presence with national reach. From small teams to multi-site operations, we tailor solutions that enhance performance, protect data, and scale with your business. Our Core Services Include: • Managed IT Services & 24/7 Help Desk Support • Cybersecurity Monitoring & Threat Prevention • Cloud, Microsoft 365 & Google Workspace Management • Backup, Disaster Recovery & Business Continuity • IT Consulting, Strategy & vCIO Services • Network & Endpoint Management • SOC 2 Compliance Support We’re more than IT experts — we’re your trusted partner in business growth. Our SOC 2 Type II certification reflects our commitment to data security and trust, while our partnerships with Microsoft, ESET, and Datto ensure best-in-class technology. At GAM Tech, we believe technology should empower, not frustrate. Every service we deliver is built on our core values: Teamwork, Care, Communication, Accountability, and Positive Attitude. If you’re looking for a proactive IT partner who protects your business, supports your team, and helps you achieve more — you’ve found the right team.
Hybrid · Ottawa
Serve as the first point of contact for clients to troubleshoot and resolve technical issues across hardware, software, and networks. Document all interactions in the ticketing system and escalate complex incidents to the L2 support team.
Hybrid · Toronto
Serve as the first point of contact for clients to troubleshoot and resolve common hardware, software, and network issues. Document all interactions in HaloPSA and escalate complex incidents to the L2 support team.
On-site · Vancouver
Serve as the first point of contact for clients, handling incoming support requests and troubleshooting user issues. Escalate more complex problems to the L2 team while maintaining excellent customer communication.
On-site · Vancouver
The Client Success Manager will act as the primary point of contact for assigned clients, maintaining strong relationships and conducting regular business reviews. They will collaborate with internal teams to ensure high-quality service delivery and drive renewals while identifying upsell opportunities.
On-site · Toronto
The Client Success Manager will act as the primary point of contact for assigned clients, maintaining strong relationships and conducting regular business reviews. They will collaborate with internal teams to ensure high-quality service delivery and drive renewals while identifying upsell opportunities.
