Asset Protection Coordinator - Metropolis

Job summary

The Asset Protection Coordinator is responsible for executing safety and shortage reduction strategies by investigating theft and fraud. They also train store teams on security protocols and collaborate with law enforcement to ensure a secure retail environment.

Job details

About the Role As an Asset Protection Coordinator, you play a key role in executing safety and shortage reduction strategies across one or more stores. You investigate theft and fraud, train store teams, and collaborate with law enforcement to protect our people and products. Your work helps ensure a secure, compliant, and inclusive environment across our house of iconic brands: Gap, Old Navy, Banana Republic, and Athleta. What You'll Do • Conduct investigations into internal and external theft using surveillance systems, data analysis, and case management tools. • Partner with store leadership to identify shortage risks and implement tailored prevention strategies. • Train store teams on safety protocols, theft deterrence, and incident reporting systems to build awareness and capability. • Collaborate with law enforcement to build and prosecute cases involving habitual or aggressive offenders. • Perform regular security audits to ensure compliance with physical security standards and company policies. • Support emergency preparedness by helping stores plan for and respond to safety incidents or crises. • Analyze incident trends and share insights with AP leadership to inform broader prevention strategies. • Represent the AP function in store-level meetings and contribute to a culture of safety and accountability. Who You Are • Strong investigative and analytical skills. • Ability to train and influence store teams. • Experience working with law enforcement and legal systems. • Knowledge of surveillance systems and reporting tools. • Strong communication and time management skills.

What you’ll do

The Asset Protection Coordinator is responsible for executing safety and shortage reduction strategies by investigating theft and fraud. They also train store teams on security protocols and collaborate with law enforcement to ensure a secure retail environment.

Requirements

Candidates should possess strong investigative and analytical skills along with experience working with law enforcement and legal systems. Proficiency in surveillance systems and the ability to effectively train and influence store teams are also required.

Listed skills

• Time management · Preferred
• Training · Preferred
• Data analysis · Preferred
• case management · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Investigations
• Theft prevention
• Surveillance systems
• Data analysis
• Case management
• Training
• Safety protocols
• Incident reporting
• Law enforcement collaboration
• Security audits
• Emergency preparedness
• Communication
• Time management
• Prosecution
• Case Management Tools
• Influencing Skills
• Influencing Without Authority
• Accountability
• Deterrence
• Analytical Skills
• Data Analysis
• Asset Protection
• Auditing
• Emergency Preparedness
• Leadership
• Incident Reporting
• Law Enforcement
• Physical Security
• Legal Systems
• Time Management
• Investigation
• Reporting Tools

Job areas

• Security & Safety
• Retail
• Management & Leadership
• Asset Protection Coordinator
• Loss Prevention / Asset Protection Specialist
• Security Guards
• Retail Loss Prevention Specialists
• Protective Service Workers, All Other

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