Assistant Manager - Lansdowne Place

ABOUT THE ROLE As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. This posting is to fill one vacancy. WHAT YOU'LL DO * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. WHO YOU ARE * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required.

The Assistant Manager is responsible for driving profitable sales growth and overseeing store operations including merchandising and talent development. They collaborate with the General Manager to coach team members and ensure a high-quality customer experience.

Candidates must have 1-3 years of retail management experience and be a high school graduate or equivalent. The role requires strong communication skills, the ability to work a flexible schedule, and the physical capability to maneuver around the store and lift up to 30 pounds.

• Customer servicePreferred
• CommunicationPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Retail management
• Sales growth
• Merchandising
• Talent development
• Coaching
• Mentoring
• Customer service
• Team leadership
• Inventory management
• Retail technology
• Communication
• Strategic planning
• Performance management
• Omni-channel operations
• Talent Development
• Customer Service
• Sales
• Standard Operating Procedure
• Mentorship
• Operations
• Retail Sales

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Assistant Manager
• Assistant Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

Minimum education

High school

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week