General Manager - Arlington Highlands

About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. What You'll Do Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators Drive profitable sales through forecasting and scheduling Manages store budget for daily operations in support of the P&L Builds highly productive teams through sourcing, selecting and developing people Accountable for team performance through coaching and feedback. Teaches and trains to build capabilities. Leads the implementation and execution of all Standard Operating Procedures and initiatives Creates an inclusive environment Implements action plans to maximize efficiencies and productivity Performs Service Leader duties Represents the brand and understands the competitors Promotes community involvement Leverages OMNI to deliver a frictionless customer experience Ensures all compliance standards are met Who You Are 3-5 years of retail experience leading others College degree or equivalent experience preferred Demonstrated ability to deliver results Ability to effectively communicate with customers and employees College degree preferred Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays Ability to travel as required Business Acumen skills Established time management skills Strong planning and prioritization skills

The General Manager is responsible for leading the store team to achieve profitable sales growth and meet key performance indicators. They oversee daily operations, manage the store budget, and foster an inclusive environment while coaching staff to deliver excellent customer service.

Candidates should have 3-5 years of retail leadership experience and strong business acumen. A college degree is preferred, along with the ability to perform physical tasks and work a flexible schedule including nights, weekends, and holidays.

Identified from the job description. Confirm important requirements above.

• Retail management
• Team leadership
• Sales forecasting
• Budget management
• P&L management
• Talent development
• Customer experience
• Merchandising
• Product operations
• Coaching
• Time management
• Planning
• Prioritization
• Business acumen
• Communication
• Profit And Loss (P&L) Management
• Talent Development
• Business Acumen
• Business Planning
• Customer Service
• Training And Development
• Sales
• Forecasting
• Standard Operating Procedure
• Leadership
• Key Performance Indicators (KPIs)
• Operations
• Time Management
• Team Performance Management
• Scheduling
• Branding

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• General Manager
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week