General Manager - Square One

Job summary

The General Manager is responsible for leading the store team to achieve profitable sales growth and key performance metrics. They oversee daily operations, including merchandising, talent development, and ensuring a high-quality customer experience.

Job details

About the Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience. This posting is to fill one vacancy. What You'll Do Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators Drive profitable sales through forecasting and scheduling Manages store budget for daily operations in support of the P&L Builds highly productive teams through sourcing, selecting and developing people Accountable for team performance through coaching and feedback. Teaches and trains to build capabilities. Leads the implementation and execution of all Standard Operating Procedures and initiatives Creates an inclusive environment Implements action plans to maximize efficiencies and productivity Performs Service Leader duties Represents the brand and understands the competitors Promotes community involvement Leverages OMNI to deliver a frictionless customer experience Ensures all compliance standards are met Who You Are 3-5 years of retail experience leading others College degree or equivalent experience preferred Demonstrated ability to deliver results Ability to effectively communicate with customers and employees College degree preferred Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays Ability to travel as required Business Acumen skills Established time management skills Strong planning and prioritization skills

What you’ll do

The General Manager is responsible for leading the store team to achieve profitable sales growth and key performance metrics. They oversee daily operations, including merchandising, talent development, and ensuring a high-quality customer experience.

Requirements

Candidates should have 3-5 years of retail leadership experience and strong business acumen. A college degree is preferred, along with the ability to work a flexible schedule including nights, weekends, and holidays.

Listed skills

• Time management · Preferred
• Coaching · Preferred
• Team Leadership · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail management
• Team leadership
• P&L management
• Sales forecasting
• Scheduling
• Talent development
• Customer experience
• Merchandising
• Product operations
• Budget management
• Coaching
• Performance management
• Standard operating procedures
• Business acumen
• Time management
• Planning and prioritization
• Profit And Loss (P&L) Management
• Talent Development
• Planning
• Business Acumen
• Business Planning
• Customer Service
• Training And Development
• Sales
• Forecasting
• Standard Operating Procedure
• Leadership
• Key Performance Indicators (KPIs)
• Operations
• Time Management
• Team Performance Management
• Branding
• Prioritization

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• General Manager
• Managing Directors and Chief Executives
• General and Operations Managers

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