Co Manager

Job summary

Support the Store Manager in leading daily store operations, driving sales, maintaining brand standards, and delivering an excellent customer experience. Coach and support team members, assist with scheduling and training, and contribute to a safe and inclusive store environment while providing floor coverage and resolving issues.

Job details

Company Description Garage Clothing is a fashion brand created in Montreal in 1975, known for expressing the voice of confident, independent individuals. The brand focuses on empowering people to embrace their personality and “live out loud” through their style choices. Garage offers seasonless, on-trend apparel and accessories, including denim, knit tops, dresses, outerwear, swim, and intimates, designed for a modern, casual lifestyle. With over 185 boutiques across North America and a global online presence at garageclothing.com, Garage continues to grow as a leader in the fashion and retail landscape, providing team members with opportunities to thrive in a dynamic retail environment. Role Description The Co Manager is a full-time, on-site role based in Ottawa, ON, responsible for supporting store leadership in driving sales, delivering an outstanding customer experience, and maintaining brand standards. In this role, the Co Manager helps oversee daily store operations, including opening and closing procedures, cash handling, visual merchandising, and inventory management. The position involves coaching and supporting team members on the sales floor, assisting with scheduling, and contributing to staff training and performance feedback. The Co Manager collaborates closely with the Store Manager to meet sales targets, uphold operational policies, and ensure a safe, inclusive, and engaging environment for customers and team members. This role also requires active participation in floor coverage, customer service, and problem-solving during peak periods and promotional events. Qualifications Retail leadership skills, including experience supervising teams, providing coaching, and supporting performance management. Customer service and sales skills, with the ability to engage customers, build relationships, and drive conversion in a fast-paced environment. Operational and organizational skills, such as managing store processes, handling cash procedures, and maintaining inventory and visual standards. Communication and interpersonal skills, with the ability to collaborate effectively with colleagues, give clear direction, and resolve conflicts professionally. Problem-solving and decision-making skills, including the capacity to prioritize tasks, respond to issues in real time, and adapt to changing business needs. Ability to work flexible shifts, including evenings, weekends, and holidays, and to stand and move on the sales floor for extended periods. Previous experience in fashion retail or a similar customer-facing environment is preferred. High school diploma or equivalent; additional education in business, retail management, or a related field is an asset.

What you’ll do

Support the Store Manager in leading daily store operations, driving sales, maintaining brand standards, and delivering an excellent customer experience. Coach and support team members, assist with scheduling and training, and contribute to a safe and inclusive store environment while providing floor coverage and resolving issues.

Requirements

Requires retail leadership, customer service and sales abilities, operational and organizational skills, effective communication, and real-time problem-solving. A high school diploma or equivalent is required; fashion retail experience is preferred, and further education in business, retail management, or a related field is an asset.

Listed skills

• Team Supervision · Preferred
• Coaching · Preferred
• Customer service · Preferred
• Sales · Preferred
• Cash handling · Preferred
• Inventory management · Preferred
• scheduling · Preferred
• Communication · Preferred
• Conflict Resolution · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail Leadership
• Team Supervision
• Coaching
• Performance Management
• Customer Service
• Sales
• Sales Conversion
• Store Operations
• Cash Handling
• Inventory Management
• Visual Merchandising
• Scheduling
• Staff Training
• Communication
• Conflict Resolution
• Problem-Solving

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support