Retail Sales Manager

Job summary

Direct, plan, and evaluate daily retail operations, including managing staff, assigning duties, and overseeing recruitment and performance reviews. Analyze market trends and consumer demand, select merchandise, implement pricing and marketing strategies, manage budgets, and resolve customer or supply issues.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales Determine merchandise and services to be sold Implement price and credits policies Locate, select and procure merchandise for resale Develop and implement marketing strategies Plan budgets and monitor revenues and expenses Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Conduct performance reviews Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for youths Participates in a government or community program or initiative that supports youth employment Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

What you’ll do

Direct, plan, and evaluate daily retail operations, including managing staff, assigning duties, and overseeing recruitment and performance reviews. Analyze market trends and consumer demand, select merchandise, implement pricing and marketing strategies, manage budgets, and resolve customer or supply issues.

Requirements

Requires a secondary (high) school graduation certificate and 2 years to less than 3 years of experience. English is the stated language requirement, and the role is performed on-site.

Listed skills

• Procurement · Preferred
• Budgeting · Preferred
• Customer service · Preferred
• Recruitment · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Management
• Market Research
• Sales Analysis
• Merchandise Selection
• Pricing Policy Implementation
• Procurement
• Marketing Strategy
• Budgeting
• Revenue and Expense Monitoring
• Customer Service
• Recruitment
• Performance Reviews

Job areas

• Retail
• Management & Leadership
• Sales
• Marketing
• Customer Service & Support