Full-time Passenger Experience Representative

Job summary

The representative will manage access control, conduct foot patrols, and provide customer service to visitors in various professional environments. They are also responsible for writing incident reports, performing computer tasks, and coordinating with emergency teams when necessary.

Job details

Passenger experience representative What matters most in a role like this is your ability to engage with people easily and make them feel confident in your ability to help them. As a Concierge Security Guard, there is a high focus on customer service since you will be working with people all shift, in environments such as office towers, hotels, shopping centers, etc. What's in it for you? Hourly wage of $ 20.25 We will invest in you, covering the costs of continuing education through GardaWorld Academy Flexible schedules with various shifts available Career growth opportunities at GardaWorld Full-time & part-time opportunities Uniform provided at no cost Passenger experience representative Customer service duties like welcome, check identification, and guide visitors Manage access control Conduct foot patrols to identify potential risks Inspect security equipment and report any maintenance needs Perform computer tasks Address incidents, provide first aid, and coordinate with emergency teams Write incident reports and communicate security concerns Answer questions in person or by phone Qualifications for {Skill} Security Guard Be authorized to work in Canada Hold a valid security license First aid certification an asset Exceptional customer service skills Proficient in basic phone & computer skills This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you! Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance and even casual roles available.

What you’ll do

The representative will manage access control, conduct foot patrols, and provide customer service to visitors in various professional environments. They are also responsible for writing incident reports, performing computer tasks, and coordinating with emergency teams when necessary.

Requirements

Candidates must hold a valid security license and be authorized to work in Canada. Proficiency in basic phone and computer skills is required, while first aid certification is considered an asset.

Benefits

• Continuing education
• Flexible schedules
• Career growth opportunities
• Uniform provided

Listed skills

• Customer service · Preferred
• First Aid · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Access control
• Foot patrols
• Security equipment inspection
• Incident reporting
• First aid
• Communication
• Computer skills
• Phone skills
• Identification verification
• First Aid Certification
• First Aid
• Access Controls
• Customer Service
• Computer Literacy
• Incident Reporting

Job areas

• Security & Safety
• Customer Service & Support
• Member Experience Representative
• Security Officer (General)
• Security Guards

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