Training Representative

Job summary

The Screening Contractor Training Representative is responsible for delivering on-the-job training, refresher courses, and practical exams to screening officers. They also provide coaching, monitor performance, and ensure compliance with company and client security guidelines.

Job details

Please note that this position is offered on a temporary basis. Candidates may be considered for either type of contract depending on the organization’s needs. Are you ready to lead, train, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a Screening Contractor Training Representative (SCTR). As an SCTR, you'll be responsible for delivering training following company guidelines. This position also includes coaching, mentoring, and assisting in re-certification. Job Responsibilities (including but not limited to): Delivers on-the-job training (OJT), refresher courses, practical exams and other security and customer service training Monitors tests and assessments of screening employees, including supervising practical skills development sessions Implements training for new employees, and supports the new hire orientation program Delivers performance improvement program training Provides checkpoint and oversight support, as needed, and provides recommendations on certification maintenance Provides coaching, correction, and overall feedback to Screening Officers. Intervenes immediately if a part of a screening process was not completed, or if critical processes were performed incorrectly Demonstrates a positive partnership with our client to support training programs Qualifications: High school diploma or equivalent Currently certified as a Pre-Board Screening Officer for a minimum of 12 months, with advanced qualifications, with no PERs Must meet the minimum training standards as per the client’s expectations Excellent communication and interpersonal skills A strategic mindset with the ability to drive results in a dynamic environment Employment Details: Employment Type: Temporary Location: Montreal Airport (YUL) If you're ready to roll up your sleeves and dive into an exciting opportunity, we want to hear from you! Apply now and let's build something incredible together!

What you’ll do

The Screening Contractor Training Representative is responsible for delivering on-the-job training, refresher courses, and practical exams to screening officers. They also provide coaching, monitor performance, and ensure compliance with company and client security guidelines.

Requirements

Candidates must hold a high school diploma and possess at least 12 months of experience as a certified Pre-Board Screening Officer. Excellent communication skills and the ability to drive results in a dynamic environment are essential.

Listed skills

• Coaching · Preferred
• Communication · Preferred
• interpersonal skills · Preferred
• assessment · Preferred
• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Training delivery
• Coaching
• Mentoring
• Security screening
• Performance improvement
• Communication
• Interpersonal skills
• Assessment
• Customer service
• Strategic mindset
• Certification maintenance
• Mentorship
• Interpersonal Communications
• Performance Improvement
• Customer Service Training

Job areas

• Security & Safety
• Education
• Customer Service & Support
• Transportation
• Training Representative
• Greeter
• Cashiers and Ticket Clerks
• Cashiers

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