Training Representative

Job summary

The Screening Contractor Training Representative is responsible for delivering on-the-job training, refresher courses, and practical exams to screening employees. They also provide coaching, performance feedback, and oversight at security checkpoints to ensure compliance with company guidelines.

Job details

Are you ready to lead, train, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a Screening Contractor Training Representative (SCTR). As an SCTR, you'll be responsible for delivering training following company guidelines. This position also includes coaching, mentoring, and assisting in re-certification. Job Responsibilities (including but not limited to): Delivers on-the-job training (OJT), refresher courses, practical exams and other security and customer service training Monitors tests and assessments of screening employees, including supervising practical skills development sessions Implements training for new employees, and supports the new hire orientation program Delivers performance improvement program training Provides checkpoint and oversight support, as needed, and provides recommendations on certification maintenance Provides coaching, correction, and overall feedback to Screening Officers. Intervenes immediately if a part of a screening process was not completed, or if critical processes were performed incorrectly Demonstrates a positive partnership with our client to support training programs Qualifications: High school diploma or equivalent Currently certified as a Pre-Board Screening Officer for a minimum of 12 months, with advanced qualifications, with no PERs Must meet the minimum training standards as per the client’s expectations Excellent communication and interpersonal skills A strategic mindset with the ability to drive results in a dynamic environment Employment Details: Employment Type: Temporary Location: Halifax Airport (YHZ) If you're ready to roll up your sleeves and dive into an exciting opportunity, we want to hear from you! Apply now and let's build something incredible together! AVATL

What you’ll do

The Screening Contractor Training Representative is responsible for delivering on-the-job training, refresher courses, and practical exams to screening employees. They also provide coaching, performance feedback, and oversight at security checkpoints to ensure compliance with company guidelines.

Requirements

Candidates must hold a high school diploma or equivalent and possess at least 12 months of experience as a certified Pre-Board Screening Officer. Strong communication skills and the ability to drive results in a dynamic environment are essential for this role.

Listed skills

• Coaching · Preferred
• Customer service · Preferred
• Communication · Preferred
• interpersonal skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Training delivery
• Coaching
• Mentoring
• Performance improvement
• Security screening
• Customer service
• Practical assessment
• Communication
• Interpersonal skills
• Strategic mindset
• Checkpoint oversight
• Certification maintenance
• Mentorship
• Interpersonal Communications
• Performance Improvement
• Customer Service Training

Job areas

• Security & Safety
• Education
• Customer Service & Support
• Management & Leadership
• Training Representative
• Greeter
• Cashiers and Ticket Clerks
• Cashiers

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