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Gatestone

Verified Job Source

Gatestone is a global BPO specializing in Customer Experience solutions, Digital Transformation, and Operational Support, with a strong focus on innovation and industry expertise.

Toronto, Ontario

Outsourcing and Offshoring Consulting
1,001–5,000 people

About

Gatestone is a global BPO. We combine deep industry insights with skills across a broad range of services to offer Customer Experience (CX) solutions, Digital Transformation, and Operational Support. With a network of 16 global offices, we cater to a diverse clientele across all continents, ensuring local expertise with a global reach. Our suite of services is designed to meet the evolving needs of over 40 industries, leveraging innovative technology and operational excellence to deliver Strategy and Consulting, CX Technology Solutions, and comprehensive Back Office Support. Our professionals are at the heart of our operations, harnessing the power of technology and human creativity to exceed expectations every day. We are committed to driving transformative change, delivering value, and achieving shared success for our clients, employees, and communities around the world.

Open positions

Bilingual Information Officer

On-site · Toronto

The Information Officer will answer inbound telephone inquiries regarding federal government programs and services. They are responsible for providing accurate information to citizens and guiding them on how to access various government initiatives.

Referrals for Financial Service Representatives

Hybrid · Brantford

The Financial Services Representative will handle customer inquiries and provide financial services support. They may also be considered for other organizational opportunities based on their skills and qualifications.

Recommandations pour Représentant des services financier

Hybrid · Brantford

The Financial Services Representative will handle customer inquiries and manage multiple tasks within a dynamic financial services environment. They will be expected to adapt to various work schedules and contribute to the team's overall service goals.

Préposé à l'information bilingue

On-site · Toronto

The agent will provide information to citizens regarding federal government programs and services via incoming telephone calls. They are responsible for maintaining accurate database information and assisting callers in navigating government resources.