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Gateway Services Inc.

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Gateway Services Inc. is North America's leading accredited pet aftercare provider, specializing in compassionate memorial services, cremation, and grief support for pets and their families.

Guelph, Ontario

Veterinary Services
201–500 people

About

Gateway Services is North America’s leading accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With over 120 locations and 2,000+ team members, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them. Built on the foundation of Gateway Pet Memorial Services, Canada’s first accredited pet aftercare provider, Gateway Services Inc. continues to carry the legacy of ethical pet cremation across North America. As a team of talented people with a shared vision for upholding the highest pet aftercare standards in the industry, we believe that the same principles that guided the path of Gateway Pet Memorial – respect, honesty, trust, and integrity – hold true for today. From our leading-edge technology and extensive line of products to our streamlined processes and modern facilities, we have established the benchmark for the highest level of pet aftercare across our group of companies. With a solid reputation for helping veterinary partners give their clients the best pet aftercare services possible, we are always mindful of our special responsibility to provide a dignified and respectful memorial choice for every pet. OUR VISION As the cornerstone for pet aftercare, we will continue to build our family of companies and create meaningful partnerships in order to offer the best pet aftercare services across North America. OUR VALUES • People First • Exceed Expectations • (HIT) Honesty, Integrity, Trust • Be Passionate and Caring • Continuously Improve Gateway has proudly achieved the esteemed Great Place To Work Certification™ in both Canada and the USA, a testament to our exceptional workplace culture and employee satisfaction. Join our team and experience the rewarding environment that has earned us this prestigious recognition.

Open positions

Operations Team Member

On-site · Sherbrooke

Operate cremation equipment and create memorial products while ensuring all orders are processed with accuracy and care. Maintain a clean and safe work environment while collaborating with the team to meet daily production goals.

Purchasing & Inventory Control Specialist (12 month contract)

On-site · Guelph

Manage the end-to-end purchasing process by creating purchase orders, monitoring inventory levels, and coordinating with suppliers to ensure timely delivery of materials. Support facility operations through ERP system maintenance, cycle count resolution, and warehouse transfer coordination.

Purchasing & Inventory Control Specialist (12 month contract)

On-site · Guelph

The specialist will manage purchase orders, monitor inventory levels, and coordinate with suppliers to ensure facilities have necessary supplies. They will also resolve inventory discrepancies, handle warehouse transfers, and support the team using ERP systems.

Operations Team Member

On-site · Guelph

The Operations Team Member is responsible for operating cremation equipment and creating memorial keepsakes with high attention to detail. They must also maintain a clean, safe work environment while ensuring all pet remains are processed with dignity and respect.

Customer Service Representative/Route Service Representative

On-site · Victoria

The Customer Service Representative is responsible for building trusted relationships with veterinary clinics and ensuring the respectful, accurate transport of pets. They manage daily routes, handle equipment, and provide compassionate service to both veterinary partners and pet parents.

Operations Team Member | Operations and Care Center Services

On-site · Ottawa

The Operations Team Member is responsible for operating cremation equipment and creating memorial products while maintaining a clean and safe work environment. They must ensure all orders are processed with accuracy and care while meeting daily production goals.

Operations Team Member

On-site · Surrey

Operate cremation equipment and create memorial products while ensuring all tasks are performed with dignity and respect. Maintain a clean and organized work environment while assisting with order processing and occasional deliveries.

Customer Service Representative/Route Service Representative

On-site · Surrey

The Customer Service Representative is responsible for managing a route to visit veterinary clinics, ensuring the respectful and accurate transport of pets. They serve as the primary point of contact for clinics, maintaining strong relationships while documenting all pickups and deliveries.

Operations Team Member

On-site · Nisku

Operate cremation equipment and create memorial products while maintaining a clean and safe work environment. Ensure all orders are processed with accuracy and care while meeting daily production goals.

Senior Communications & Content Manager

On-site · Guelph

The Senior Communications & Content Manager develops and executes internal and external communication strategies to strengthen the brand and support business growth. This role serves as the lead storyteller, managing editorial calendars, creating multi-channel content, and ensuring a consistent brand voice across all touchpoints.

Membre de l'équipe des opérations

On-site · Sherbrooke

Operate cremation equipment and carefully process ashes and personalized memorial products. Maintain a clean, safe work environment while collaborating with the team to meet daily production goals.

Operations Team Member

On-site · Sherbrooke

The Operations Team Member is responsible for operating cremation equipment and creating memorial products while ensuring all tasks are performed with dignity and respect. They must also maintain a clean, safe work environment and perform quality checks to meet daily production goals.

Talent Acquisition Specialist

Hybrid · Guelph

Proactively identify, engage, and qualify exceptional talent to build workforces for Care Centers across North America. Responsibilities include developing talent pipelines, partnering with hiring managers, and monitoring labor market trends.

Paw Print Artist | Memorial Keepsake Studio

On-site · Guelph

Create custom-painted paw prints and personalized memorial keepsakes for grieving pet families. Responsibilities include painting realistic fur and portraits, managing orders via Paws-e-Track, and supporting studio operations like kiln work.

Operations Team Member

On-site

Job Overview The Operations Team Member, reporting into the Operations Care Center Manager, is responsible for various activities ranging from operation of the retort, creating and packaging paw prints, engraving plaques and memorial items and processing and packaging cremated remains. The position works with a close-knit team within a care center. Duties & Responsibilities * Perform a variety of daily duties such as; operating the retort, creating, and packaging paw prints, engraving plaques and memorial items, quality control, and processing and packaging cremated remains or what may be…

Senior Marketing Manager

Hybrid · Guelph

The role involves executing integrated marketing campaigns and creating diverse content to support business growth and sales teams. Additionally, the manager will build scalable marketing operations and supervise co-op students and freelance partners.