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Gateway Services Inc.

Verified Job Source

Gateway Services Inc. is North America's leading accredited pet aftercare provider, specializing in compassionate memorial services, cremation, and grief support for pets and their families.

Guelph, Ontario

Veterinary Services
201–500 people

About

Gateway Services is North America’s leading accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With over 120 locations and 2,000+ team members, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them. Built on the foundation of Gateway Pet Memorial Services, Canada’s first accredited pet aftercare provider, Gateway Services Inc. continues to carry the legacy of ethical pet cremation across North America. As a team of talented people with a shared vision for upholding the highest pet aftercare standards in the industry, we believe that the same principles that guided the path of Gateway Pet Memorial – respect, honesty, trust, and integrity – hold true for today. From our leading-edge technology and extensive line of products to our streamlined processes and modern facilities, we have established the benchmark for the highest level of pet aftercare across our group of companies. With a solid reputation for helping veterinary partners give their clients the best pet aftercare services possible, we are always mindful of our special responsibility to provide a dignified and respectful memorial choice for every pet. OUR VISION As the cornerstone for pet aftercare, we will continue to build our family of companies and create meaningful partnerships in order to offer the best pet aftercare services across North America. OUR VALUES • People First • Exceed Expectations • (HIT) Honesty, Integrity, Trust • Be Passionate and Caring • Continuously Improve Gateway has proudly achieved the esteemed Great Place To Work Certification™ in both Canada and the USA, a testament to our exceptional workplace culture and employee satisfaction. Join our team and experience the rewarding environment that has earned us this prestigious recognition.

Open positions

Customer Service Representative

On-site · Mount Uniacke

The Veterinary Route Service Specialist is responsible for managing a route to visit veterinary clinics, ensuring the respectful pickup and transport of deceased pets. They act as the primary point of contact for clinics, maintaining professional relationships and accurately documenting all service activities.

Operations Team Member

On-site · Sherbrooke

Operate cremation equipment and process remains with accuracy and care. Create memorial keepsakes and perform quality checks to ensure orders are completed correctly.

Customer Service Representative

On-site · Surrey

The Veterinary Route Service Specialist is responsible for building relationships with veterinary clinics and performing respectful, accurate pickups and deliveries of pets. They must manage assigned routes, maintain equipment, and ensure all documentation and scanning procedures are completed with precision.

Sales Account Manager

Remote · Dover, New Hampshire, United States

The Veterinary Account Manager will build and strengthen long-term relationships with veterinary hospitals to drive customer retention and revenue growth. They are responsible for managing a sales pipeline, conducting regular business reviews, and identifying new business opportunities within their assigned territory.

Operations Team Member | Operations and Care Center Services

On-site · Ottawa

The Operations Team Member is responsible for operating cremation equipment and creating memorial products while maintaining a clean and safe work environment. They must ensure all tasks are performed with accuracy and care to support grieving families and veterinary partners.

Operations Team Member | Operations and Care Center Services

On-site · Mount Uniacke

You will operate cremation equipment and create memorial products while ensuring all tasks are performed with dignity and attention to detail. Additionally, you will maintain a clean work environment and collaborate with your team to meet daily production goals.

In-House Legal Counsel

Hybrid · Guelph

The In-House Legal Counsel will draft, review, and negotiate commercial agreements while providing legal guidance to business leaders across North America. The role also involves managing risk, supporting HR on employment matters, and coordinating with external counsel on litigation and corporate governance.

Customer Service Representative/Route Service Representative

On-site · Mount Uniacke

The Customer Service Representative is responsible for building trusted relationships with veterinary clinics and ensuring the respectful, accurate transport of pets. They manage daily routes, handle equipment, and maintain documentation while providing compassionate service to veterinary partners and pet parents.

Customer Service Representative/Route Service Representative

On-site · Surrey

The Customer Service Representative is responsible for managing a route to visit veterinary clinics, ensuring the respectful and accurate transport of pets. They serve as the primary point of contact for clinics, maintaining strong relationships while documenting all pickups and deliveries.

Operations Team Member

On-site · Nisku

Operate cremation equipment and create memorial products while maintaining a clean and safe work environment. Ensure all orders are processed with accuracy and care while meeting daily production goals.