We help companies build robust and resilient IT infrastructures.
Lachine, Quebec
Imagine how good you would be doing something for over 2 decades with 75 experts and over 1,500 customers. You'd be great. We've been doing IT for a little more than that. Constantly solving some of the toughest growth pains and challenges businesses face. We understand complexity. We understand you. Our core is built on long-lasting ties with customers and colleagues. Working with us means working with people you can call family from the very first day. We cherish curiosity. We encourage forward-thinking. And most importantly, we challenge the status quo. Here, you'll combine creativity with great technology to make remarkable things. Here, you'll learn, grow and make a difference. Rethink your path. Be part of the future.
Hybrid · Montréal
Lead the IT service desk and customer success team to ensure high-quality service delivery and client satisfaction. Oversee technician dispatching, SLA compliance, and the execution of proactive customer success plans and quarterly business reviews.
Hybrid · Montréal
The main responsibilities include providing hybrid technical support both on-site and remotely, diagnosing and resolving technical issues, and ensuring smooth service delivery. The role also involves documenting incidents and collaborating with senior engineers for complex troubleshooting.
Hybrid · Montréal
The Senior IT Specialist will provide advanced technical support and handle complex incidents requiring in-depth analysis. They will also ensure the stability of systems and contribute to building stronger IT environments.
