Intern, Guest Service

Baie-Saint-Paul, QC
On-site
Posted Oct 10, 2026
1 position

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Employment type: Full-time
Experience level: Entry, Junior · 0+ years
Minimum education: Bachelor’s degree
Posting language: English
Working hours: 40 hours per week

Job summary

The intern will assist with guest check-in and check-out processes while providing information on hotel services and amenities. They will also collaborate with other departments and support agents in handling complex guest situations.

Job details

"What can I do for you?" is your mantra We're looking for that person who uses his or her curiosity and attentiveness to every encounter every day. You are this person? This internship is for you! We have summer internship opportunity in our hotel Germain Charlevoix for a period varying between 3 and 6 months for winter and/or summer 2027. WHAT YOU'LL DO * Help with check-in and check-out. * Assist agents in complex situations. * Assist agent with most of the tasks of a customer service agent (greet guests, provide information on hotel services, schedules, available amenities, etc.). * Collaborate with other departments. WHAT YOU'LL BRING * Study in Hospitality program, or similar program is an asset * Excellent oral and written communication skills * Natural customer service orientation with a positive attitude WHAT WE OFFER * A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are. * Squats help you relax? Get access to a state-of-the-art gym right in your workplace. Apply - we look forward to hearing from you!

What you’ll do

Requirements

Candidates should ideally be enrolled in a hospitality program or a similar field of study. Excellent oral and written communication skills and a natural customer service orientation are required.