GH

Germain Hôtels

Verified Job Source

A Canadian family business known for its exceptional hospitality and the unique style of its hotels and restaurants.

Québec, Québec

Hospitality
201–500 people

About

Germain Hotels is first and foremost a family business that has been in operation for three generations. We are behind Le Germain, Alt, and Escad hotels across Canada. Among the 50 best-managed companies in the country, we have made a name for ourselves through our attentive and personalized service, the iconic style of our hotels and restaurants, and our innovative practices. With us, one thing is certain the well-being of those we host and our team is our priority. QC Registration Numbers Le Germain Hotel Quebec: 13057 Le Germain Hotel & Spa Charlevoix: 241872 Le Germain Hotel Montreal: 150975 Alt Hotel Quebec: 023623 Alt Hotel Montreal: 150975 Alt Hotel Quartier DIX30: 221933 Escad Hotel Quartier DIX30: 297223

Open positions

Guest Services Agent

On-site · Ottawa

The Guest Services Agent is responsible for managing guest check-ins and check-outs while providing personalized, attentive service to ensure a memorable stay. They must proactively resolve guest issues and collaborate with other departments to maintain smooth internal operations.

Cook

On-site · Ottawa

The cook is responsible for preparing, cooking, and processing food items using various techniques under the guidance of the executive chef. They must also ensure proper food assembly, packaging, storage, and adherence to team quality standards.

Conference Porter

On-site · Brossard

The Conference Porter is responsible for setting up and dismantling event spaces while providing high-quality service to guests. They also perform various reception, delivery, and maintenance tasks to ensure the smooth operation of the hotel.

Conference Porter

On-site

The Conference Porter is responsible for setting up and dismantling event spaces, serving meals, and assisting guests with luggage. They also perform various reception, delivery, and maintenance tasks to ensure smooth event operations.

Night Auditor

On-site · Montréal

Perform night audit accounting, reconcile deposits, resolve account chargebacks, and produce reports. Manage guest arrivals and departures, maintain overnight premises security, respond to emergencies, and coordinate information with the morning team and other departments.

Team Lead Guest Services

On-site

Oversee front office shift operations, coordinate tasks and workflow, and maintain service standards to ensure guest satisfaction and efficient performance. Train and coach employees, resolve guest concerns, manage inventory during high occupancy, and ensure staff follow safety and emergency procedures.

Guest Service Supervisor

On-site · Ottawa

Oversee reception, reservations, night audit, and concierge operations while planning personalized arrivals for regular and VIP guests. Support and develop team members, coordinate service with other departments, uphold safety and sanitation standards, and help resolve complaints and emergencies.

Maintenance Technician

On-site · Québec

The Maintenance Technician ensures the smooth operation of hotel facilities by performing preventive and corrective maintenance on mechanical, electrical, and plumbing systems. They are responsible for identifying system deficiencies and maintaining the building's aesthetics and safety standards.

Guest Service Agent

On-site · Saskatoon

The Guest Service Agent is responsible for managing guest check-ins and check-outs while providing personalized assistance to ensure a memorable stay. They must also resolve guest concerns proactively and collaborate with other departments to maintain high service standards.

Guest Services Agent

On-site

The Guest Services Agent is responsible for managing guest check-ins and check-outs while providing personalized assistance to ensure a memorable stay. They must proactively resolve guest issues and collaborate with other departments to maintain high service standards.

Spa Receptionist

On-site · Baie-Saint-Paul

The Spa Receptionist acts as an ambassador for the spa by welcoming guests, managing reservations, and processing payments. They are also responsible for advising guests on boutique products and ensuring compliance with hygiene and safety standards.

Commis à la paie

Hybrid · Québec

The payroll clerk supports the payroll department by managing employee records, validating payroll data, and ensuring compliance with collective agreements. They also handle work permit tracking and generate various payroll reports.

Conference Porter

On-site · Brossard

The Conference Porter is responsible for setting up and dismantling event spaces, serving meals, and assisting guests with luggage. They also perform various maintenance, delivery, and supply tasks to ensure the smooth operation of events.

Barista

On-site · St. John's

The Barista is responsible for preparing and serving a variety of hot and cold beverages while ensuring excellent customer service. They must also maintain a clean, organized work environment and monitor equipment and supply levels.

Bell Person

On-site · Ottawa

The Bell Person manages entry and exit traffic, greets guests, and provides information about parking and local attractions. They are also responsible for handling luggage, delivering mail, and maintaining the cleanliness of the lobby.

Cook

On-site · Ottawa

The cook is responsible for preparing, cooking, and processing food items using various techniques under the guidance of the executive chef. Additionally, they must ensure proper food storage, rotation, and adherence to established quality and presentation standards.

Night Auditor

On-site · Baie-Saint-Paul

Perform night audit accounting tasks such as reconciling deposits and producing reports while ensuring the security of the premises. Manage guest arrivals and departures and maintain smooth communication with other departments.

Room Attendant

On-site · Brossard

Maintain and clean guest rooms to meet high standards of cleanliness and presentation. Coordinate effectively with other departments to ensure smooth operations and guest satisfaction.

Room Attendant

On-site · Montréal

Maintain and clean hotel rooms to meet high standards of cleanliness and presentation. Coordinate effectively with other departments to ensure smooth operations and guest satisfaction.

Reservation Agent

On-site · Montréal

The Reservation Agent manages guest inquiries via phone and email regarding reservations, modifications, and cancellations. They also collaborate with other departments to ensure personalized guest experiences and optimize room occupancy.