Regional Manager

Job summary

Oversee the operations, teams, tenant relationships, maintenance, and financial performance of a residential property portfolio in the Toronto area. Monitor budgets and performance indicators, ensure regulatory compliance, lead improvement projects, and report portfolio results to senior management.

Job details

Regional Manager Gestion Zagora — Toronto, Ontario, Canada (On-site) Position Summary Gestion Zagora is a young and dynamic company specializing in property management. For over five years, the company has owned and managed a diverse portfolio of residential properties across multiple Canadian markets. As part of our continued growth, we are seeking a Regional Manager to oversee the operations and performance of our property portfolio in the Toronto area. The Regional Manager will play a key role in supervising teams, optimizing operations, ensuring tenant satisfaction, and driving the financial performance of the assigned properties. This position will work closely with senior management and the Property Management, Leasing, Maintenance, and Accounting teams. Key Responsibilities Oversee the day-to-day operations of a portfolio of residential properties in the Toronto area. Ensure the operational and financial performance of assigned properties. Supervise, coach, and support Property Managers and on-site teams. Establish operational objectives and monitor key performance indicators. Conduct regular property visits to assess building condition, performance, and operational standards. Ensure Gestion Zagora's standards for service, maintenance, and property management are consistently maintained. Oversee tenant relationships and intervene in complex or escalated situations. Collaborate with the Leasing team to optimize occupancy rates and lease renewals. Oversee maintenance activities, repairs, and property improvement projects. Manage relationships with vendors, contractors, and external partners. Participate in the preparation and monitoring of property budgets. Analyze revenue, expenses, accounts receivable, and other financial performance indicators. Identify opportunities for operational improvements, cost reductions, and value creation. Oversee renovation and major maintenance projects. Ensure compliance with applicable Ontario laws and property management regulations. Prepare regular portfolio performance reports for senior management. Identify operational challenges and implement corrective action plans. Participate in the recruitment, onboarding, and development of property management team members. Promote a culture of collaboration, accountability, and operational excellence. Perform other related duties as required by management. Qualifications & Skills College or university degree in Property Management, Business Administration, Management, or a related field. 5+ years of experience in property management, ideally within a multi-property residential portfolio. Experience supervising teams and managing a real estate portfolio. Strong knowledge of property operations and residential property management in Ontario. Experience with budgeting and financial performance analysis. Excellent leadership, communication, and problem-solving skills. Strong decision-making abilities and the ability to handle complex situations. Excellent organizational skills and ability to manage multiple priorities. Strong customer service orientation and ability to manage tenant-related situations. Proficiency in Microsoft Office and property management software. Self-motivated, professional, proactive, and accountable. Excellent English proficiency; French is an asset. Valid driver's license and availability to travel regularly between properties. What We Offer An opportunity to play a strategic role within a growing real estate company. Responsibility for a diverse residential property portfolio in the Toronto area. A dynamic, entrepreneurial, and collaborative work environment. Direct collaboration with senior management. Opportunities for professional development and career advancement. Competitive compensation based on experience. Job Type: Full-time Location: Toronto, Ontario Schedule: Monday–Friday Work Setting: On-site

What you’ll do

Oversee the operations, teams, tenant relationships, maintenance, and financial performance of a residential property portfolio in the Toronto area. Monitor budgets and performance indicators, ensure regulatory compliance, lead improvement projects, and report portfolio results to senior management.

Requirements

Requires a college or university degree in property management, business administration, management, or a related field, along with at least five years of property management experience. Candidates should have experience supervising teams and managing residential portfolios, strong knowledge of Ontario property operations, budgeting and financial analysis skills, and a valid driver's license.

Benefits

• Professional Development
• Career Advancement

Listed skills

• Team Leadership · Preferred
• Budgeting · Preferred
• Customer service · Preferred
• Project management · Preferred
• Regulatory Compliance · Preferred
• Performance Reporting · Preferred
• Problem solving · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Property Management
• Portfolio Management
• Team Leadership
• Budgeting
• Financial Performance Analysis
• Property Operations
• Tenant Relations
• Customer Service
• Lease Renewals
• Maintenance Oversight
• Vendor Management
• Project Management
• Regulatory Compliance
• Performance Reporting
• Problem-Solving
• Microsoft Office

Job areas

• Management & Leadership
• Sales
• Customer Service & Support
• Finance & Accounting

More jobs from Gestion Zagora