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GFL - Sewer Technologies Division logo

Dispatcher

  • Fort St. John, BC
  • On-site
  • Posted Oct 15, 2026
  • 1 position

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Employment type
Full-time
Experience level
Entry, Junior · 0+ years
Posting language
English
Working hours
40 hours per week
Seniority
Entry level

Job summary

Respond to customer calls and emails, schedule and update services, resolve account questions, and support billing, contracts, reporting, and general office tasks. Coordinate with operations, sales, and shop staff; manage route sheets and dispatch calls to routes based on route assignments and driver locations.

Job details

Join Team Green! GFL Environmental is Hiring a Dispatcher in Fort St. John, BC! Looking to grow your career with a company that supports your development and values your contributions? GFL Environmental is hiring a Dispatcher to join our team! As a Dispatcher, you’ll be a critical point of contact for customers—helping schedule service, answer questions, solve problems, and ensure every interaction reflects our commitment to excellent service. In this role you will experience the full scope of what we do at GFL! From service to operations, you’ll be an integral part of the team! Why GFL: Competitive Pay: Individual pay is determined by responsibilities, experience, and location. Comprehensive Health Benefits: Full employer-paid medical, dental, and vision coverage for you and your family. Retirement Savings: Company-matching RRSP/DPSP program to secure your financial future. Modern Fleet & Gear: Work out of safe, modern yards with well-maintained trucks, new equipment, and industry-leading tools. Nationwide Career Growth: Clear pathways for advancement across GFL’s growing national network. Employee Support: Full access to our confidential Employee Assistance Program (EAP). Green for Life Perks: Exclusive employee discount programs, perks, and team recognition initiatives. What You’ll Do: Answer customer calls and emails professionally and promptly Schedule and update services as needed Support billing, contracts, and reporting Coordinate with operations, sales, and shop staff Handle account questions and resolve issues Enter data and maintain accurate records Assist with general office and sales support tasks Distribute, collect and review route sheets for proper days end data entry. Dispatch calls to routes based upon designated route and driver location. What We’re Looking For: 1-2 years in a transportation, dispatch or customer service role.(Preferred) Great communication and organizational skills Comfortable using Google Workspace suite of programs Friendly, reliable, and detail-oriented Team player with a positive attitude Experience in waste or environmental services is a bonus Familiarity with Trux software is a plus Ready to Join Team Green? If you’re dependable, motivated, and enjoy helping people, we want to hear from you! Apply today and be part of a company committed to sustainability and growth—for you and our communities. Join Team Green! GFL Environmental is Hiring a Dispatcher in Fort St. John, BC! Looking to grow your career with a company that supports your development and values your contributions? GFL Environmental is hiring a Dispatcher to join our team! As a Dispatcher, you’ll be a critical point of contact for customers—helping schedule service, answer questions, solve problems, and ensure every interaction reflects our commitment to excellent service. In this role you will experience the full scope of what we do at GFL! From service to operations, you’ll be an integral part of the team! Why GFL: Competitive Pay: Individual pay is determined by responsibilities, experience, and location. Comprehensive Health Benefits: Full employer-paid medical, dental, and vision coverage for you and your family. Retirement Savings: Company-matching RRSP/DPSP program to secure your financial future. Modern Fleet & Gear: Work out of safe, modern yards with well-maintained trucks, new equipment, and industry-leading tools. Nationwide Career Growth: Clear pathways for advancement across GFL’s growing national network. Employee Support: Full access to our confidential Employee Assistance Program (EAP). Green for Life Perks: Exclusive employee discount programs, perks, and team recognition initiatives. What You’ll Do: Answer customer calls and emails professionally and promptly Schedule and update services as needed Support billing, contracts, and reporting Coordinate with operations, sales, and shop staff Handle account questions and resolve issues Enter data and maintain accurate records Assist with general office and sales support tasks Distribute, collect and review route sheets for proper days end data entry. Dispatch calls to routes based upon designated route and driver location. What We’re Looking For: 1-2 years in a transportation, dispatch or customer service role.(Preferred) Great communication and organizational skills Comfortable using Google Workspace suite of programs Friendly, reliable, and detail-oriented Team player with a positive attitude Experience in waste or environmental services is a bonus Familiarity with Trux software is a plus Ready to Join Team Green? If you’re dependable, motivated, and enjoy helping people, we want to hear from you! Apply today and be part of a company committed to sustainability and growth—for you and our communities. Job ID: R40281 Job Profile: Dispatcher Job Country: Canada

What you’ll do

Respond to customer calls and emails, schedule and update services, resolve account questions, and support billing, contracts, reporting, and general office tasks. Coordinate with operations, sales, and shop staff; manage route sheets and dispatch calls to routes based on route assignments and driver locations.

Requirements

The posting prefers 1–2 years of experience in transportation, dispatch, or customer service, along with strong communication and organizational skills and comfort using Google Workspace. Candidates should be friendly, reliable, detail-oriented team players; waste or environmental services experience and familiarity with Trux are advantages.

Benefits

  • Employer-Paid Medical, Dental, and Vision Coverage
  • Company-Matching RRSP/DPSP Program
  • Employee Assistance Program
  • Employee Discounts
  • Team Recognition Programs

Listed skills

  • Customer service · Preferred
  • scheduling · Preferred
  • Communication · Preferred
  • Organization · Preferred
  • Google Workspace · Preferred
  • Data entry · Preferred
  • Problem solving · Preferred
  • Reporting · Preferred
  • Teamwork · Preferred
  • Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Customer Service
  • Dispatching
  • Scheduling
  • Communication
  • Organization
  • Google Workspace
  • Data Entry
  • Recordkeeping
  • Problem Solving
  • Route Coordination
  • Billing Support
  • Contract Support
  • Reporting
  • Teamwork
  • Attention to Detail
  • Trux Software

Job areas

  • Logistics
  • Transportation
  • Customer Service & Support
  • Administrative
  • Environmental & Sustainability

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