International Export Freight Coordinator

Job summary

The Export Freight Coordinator manages the full lifecycle of ocean and air export shipments, from initial quotation to final delivery. They act as the primary liaison between customers and carriers while ensuring all documentation and regulatory compliance requirements are met.

Job details

Join a Best-Managed Employer as an International Export Freight Coordinator! At GHY, we don’t just move goods across borders — we move possibilities forward. As a “Best-Managed” Employer, we’re proud to be a family-led organization where people genuinely care about their work, their clients, and one another. For over a century, we’ve been helping importers and exporters trade confidently in global markets. With offices across Canada and the United States — including Toronto, Emerson, Winnipeg, Calgary, Vancouver, North Dakota, and South Carolina — GHY continues to grow through integrity, innovation, and care. About the Role This role plays a key part in executing export shipments across ocean and air, managing the full lifecycle from quotation through delivery. You will work closely with carriers, customers, and internal teams to ensure shipments are handled efficiently, compliantly, and on time. This is a hands-on, coordination-focused role in a fast-paced environment. This is not a management position and reports directly to the Freight Forwarding Manager. What You’ll Do Coordinate export shipments across ocean and air (FCL, LCL, and air freight), with a primary focus on outbound international movements Book shipments with carriers and airlines and manage transportation to receiving terminals Coordinate door-to-door, CY-CY, and airport-to-airport shipments Prepare and submit export documentation, including: Shipping Instructions (SI) CERS declarations Certificates of Origin and related documentation Air Waybills (AWB) and other carrier documentation Prepare proforma invoices and support required export paperwork File Verified Gross Mass (VGM) for applicable shipments Coordinate with cartage/drayage providers for inland transportation Negotiate rates with carriers and airlines and prepare customer quotations Act as the primary liaison between customers, carriers, and service providers Manage both outgoing and incoming freight, with a primary emphasis on outbound Ensure compliance with export regulations and documentation requirements Who You Are A strong communicator who can coordinate effectively across customers, carriers, and internal teams Highly organized and detail-oriented, with the ability to manage multiple shipments simultaneously Comfortable working in a fast-paced, deadline-driven environment Proactive, solution-oriented, and able to navigate logistical challenges independently Thrives in an in-office, team-based environment What You’ll Bring 3–5+ years of experience in freight forwarding or export coordination (ocean and/or air) Working knowledge of export documentation and processes (e.g., CERS, shipping instructions, AWB) Experience handling FCL/LCL and/or air export shipments Experience negotiating rates with carriers and/or airlines Familiarity with origin-side operations (quotations, bookings, inland cartage/drayage) Dangerous Goods (DG) knowledge or certification is considered an asset Air or Ocean certification is considered an asset Strong attention to detail and compliance mindset Why You'll Love Working Here: We CARE: Our values guide everything we do — Clients are our focus, Associates matter, Relentlessly serving traders, Excellence and innovation in all we do. Work-Life Balance: Flexibility and connection matter. Our Giveback Committee, Social Committee, and Cultural Ambassadors keep our teams supported, engaged, and inspired. Competitive Compensation: Fair pay through scheduled salary assessments and a performance-based bonus program. Excellent Benefits: Comprehensive, subsidized health, dental, vision, short- and long-term disability, and life & AD&D coverage. Growth & Development: Access to our internal university, leadership development program

What you’ll do

The Export Freight Coordinator manages the full lifecycle of ocean and air export shipments, from initial quotation to final delivery. They act as the primary liaison between customers and carriers while ensuring all documentation and regulatory compliance requirements are met.

Requirements

Candidates must have 3–5+ years of experience in freight forwarding or export coordination with a strong working knowledge of export documentation. Proficiency in handling FCL/LCL and air freight, along with excellent organizational and communication skills, is required.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Short-term disability
• Long-term disability
• Life insurance
• AD&D coverage
• Performance-based bonus program
• Internal university access
• Leadership development program

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Detail-oriented · Preferred
• Compliance · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Freight forwarding
• Export coordination
• Ocean freight
• Air freight
• CERS declarations
• Shipping instructions
• Air waybills
• Rate negotiation
• Logistics coordination
• Compliance
• Documentation management
• Inland transportation
• Customer service
• Detail-oriented
• Communication
• Problem-solving
• Certificates Of Origin
• Ability To Meet Deadlines
• Solution-Oriented
• Management
• Freight Forwarding
• Global Marketing
• Innovation
• Invoicing
• Leadership Development
• Negotiation Strategies
• Operations
• Quotations
• Coordinating
• Inland Transport
• Detail Oriented

Job areas

• Logistics
• Transportation
• Customer Service & Support
• Administrative
• Freight Coordinator
• Cargo Coordinator / Freight Forwarder
• Transport Clerks
• Cargo and Freight Agents

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