Food Service Supervisor

Job summary

Supervise and coordinate staff who prepare and portion food, train employees in job duties and safety procedures, and establish work schedules. Monitor food and service quality, estimate supplies, address customer concerns, maintain operational records, and oversee tray assembly and food trolley delivery.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Restaurant Responsibilities Tasks Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Supervise and check assembly of trays Supervise and check delivery of food trolleys Establish work schedules Supervision 3-4 people Credentials Certificates, licences, memberships, and courses First Aid Certificate CPR Certificate Serving It Safe program certification Additional information Security and safety Criminal record check Work conditions and physical capabilities Work under pressure Walking Physically demanding Attention to detail Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Team player Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for youths Provides awareness training to employees to create a welcoming work environment for youth

What you’ll do

Supervise and coordinate staff who prepare and portion food, train employees in job duties and safety procedures, and establish work schedules. Monitor food and service quality, estimate supplies, address customer concerns, maintain operational records, and oversee tray assembly and food trolley delivery.

Requirements

Requires a secondary school graduation certificate and 1 to less than 2 years of experience. The role also requires First Aid and CPR certificates and Serving It Safe program certification; a criminal record check is required.

Listed skills

• Customer service · Preferred
• First Aid · Preferred
• safety procedures · Preferred
• CPR · Preferred
• Food preparation · Preferred
• Quality Control · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Food Preparation
• Food Portioning
• Sanitation Procedures
• Safety Procedures
• Inventory Estimation
• Quality Control
• Customer Complaint Resolution
• Recordkeeping
• Tray Assembly
• Food Trolley Delivery
• Work Scheduling
• First Aid
• CPR
• Customer Service

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support
• Security & Safety