Back-of-House Supervisor, Armani Caffè (FT)

Job summary

Oversee back-of-house operations to ensure consistent food quality, efficient production, and strict adherence to safety and sanitation standards. Support the General Manager in kitchen readiness, inventory control, and the coaching and motivation of the culinary team.

Job details

Back-of-House Supervisor | Full-Time | Armani Caffè, Oakridge Park, Vancouver Opening Fall 2026 As the Back of House Supervisor of Armani Caffè, you will be part of a diverse leadership and culinary team, whom you will support and motivate each day. You will help align the back-of-house team on delivering consistent food quality, efficient production, strong food safety and sanitation standards, and an exceptional guest experience rooted in precision, authenticity, and genuine hospitality. As the Back of House Supervisor, you will support the General Manager with kitchen readiness, menu execution, production planning, service flow, inventory control, and culinary team performance. Your daily presence in the kitchen will allow you to coach associates in the moment, identify opportunities to improve quality and productivity, and ensure shift communications are clear, timely, and consistently cascaded throughout the team. To succeed in this role, you are willing to lead by example and with integrity, collaborate, remain composed under pressure, and be results-oriented. You will support daily back-of-house management, including product quality, preparation and service standards, labour productivity, food safety, cleanliness, waste control, and consistent execution. Our team mission is passionately conveying the vision of Giorgio Armani. Qualifications & Skills Minimum three (3+) years of experience in a similar restaurant kitchen, culinary, or back-of-house role, with at least one (1+) year of supervisory, shift lead, or team lead experience; luxury hospitality or high-volume café experience is preferred Post-secondary culinary education is preferred; FoodSafe Level 1 & Serving It Right certification is required or must be obtained and maintained, and advanced food-safety training is an asset Strong working knowledge of food preparation, production planning, knife and equipment safety, sanitation, temperature control, allergen procedures, date labelling, food rotation, and waste management Excellent verbal and written communication skills and the ability to influence partners, coach associates, organize production, and motivate direct reports Proficiency with Office programs, including Excel, Word, and PowerPoint, as well as inventory, scheduling, kitchen management, and POS systems where applicable Open availability and ability to work a flexible schedule, including holidays, early mornings, evenings, nights, and weekends While not required, Italian, Spanish, French, Mandarin, or other language skills are considered a strong asset Why Join Us Join us in our mission to passionately convey Giorgio Armani’s unique vision of timeless and natural elegance, where fashion and design provoke a confident state of being for all people by fostering beauty in the world. The Armani Group is one of the leading fashion and luxury goods groups in the world today. Our company designs, manufactures, distributes and retails fashion and lifestyle products including apparel, accessories, eyewear, watches, jewelry, home interiors, fragrances, cosmetics, chocolates, hotels and restaurants under a range of brand names: Giorgio Armani, Emporio Armani and Armani Exchange. This role has an hourly rate of $23 - $27/hour, depending on experience and qualifications. We believe in rewarding great talent, which is why eligible team members may also earn performance-based bonuses and annual incentives that recognize individual impact and contributions. OUR CULTURE As a company one of our goals is to motivate and drive a unified team to deliver the Armani experience. We believe the fuel to the power of the brand is through the collaboration of our associates. We are dedicated to fostering the development and growth of our people, roles and structure. Physical Demands Activity Demands Frequency Sitting At Desk Rare Standing/Walking Within caffè and kitchen environment Constant Lifting/Carrying Up to 50 lbs intermittently; ingredients, cookware, and supplies frequently Frequent Push/Pull Moveable shelving, equipment and doors Frequent Climbing Stairs and Ladders Rare Reaching Below/Above Shoulder To reach higher items on shelves or lower items on floor Frequent Fine Motor Tasks Computer use, knife work, kitchen machinery, small tools, and POS systems Frequent Auditory & Vision Hear and see safety signals; read labels, logs, and screens. Constant Cognitive Demands Activity Demands Frequency Communication Verbal & Writing Constant Supervise Teams Direct team, monitor performance and food quality, and ensure safety Constant Plan Plan staffing, production, and shift priorities. Constant Fine Audit / Analysis Accuracy of orders, inventory, food safety, and quality standards Frequent Administrative Tasks Complete schedules, production records, checklists, logs, counts, and reports Frequent Our Benefits COMPENSATION: Commission (Eligibility Based on Position) Retail Bonus Program Employee Referral Bonus Program BENEFITS: Medical Dental Vision Prescription Drug Life Insurance Dependent Life Insurance Accidental Death & Dismemberment Insurance Employee Assistance Program PAID TIME: Paid Time Off for Vacation and Sick Days Pregnancy & Parental Leave Top-Up Long-Term Disability Paid Time Off to Volunteer in your Community SAVINGS AND RETIREMENT: Group Registered Retirement Savings Plan (RRSP) with Company Matching for Full & Part-Time Associates ASSOCIATE PERKS: Armani Merchandise Discount Restaurant Discount Uniform Exclusive Friends & Family Sales NOTE: Benefits may vary based on position eligibility YOUR CAREER Training and Development Opportunities Rewards and Recognition programs Opportunities in various brands in the Canadian Corporate Office (Greater Toronto Area), as well as domestic and international opportunities.

What you’ll do

Oversee back-of-house operations to ensure consistent food quality, efficient production, and strict adherence to safety and sanitation standards. Support the General Manager in kitchen readiness, inventory control, and the coaching and motivation of the culinary team.

Requirements

Requires at least three years of culinary experience with one year in a supervisory role, along with FoodSafe Level 1 and Serving It Right certifications. A post-secondary culinary education and experience in luxury hospitality or high-volume cafes are preferred.

Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • Prescription Drug Insurance • Life Insurance • Dependent Life Insurance • Accidental Death & Dismemberment Insurance • Employee Assistance Program • Paid Time Off for Vacation and Sick Days • Pregnancy & Parental Leave Top-Up • Long-Term Disability • Paid Time Off to Volunteer • Group Registered Retirement Savings Plan (RRSP) with Company Matching • Armani Merchandise Discount • Restaurant Discount • Uniform • Exclusive Friends & Family Sales • Commission • Retail Bonus Program • Employee Referral Bonus Program

Listed skills

• Production Planning · Preferred
• Inventory Control · Preferred
• Food safety · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Kitchen Management
• Team Leadership
• Food Safety
• Production Planning
• Inventory Control
• Staff Coaching
• Sanitation Standards
• Waste Management
• Microsoft Excel
• POS Systems
• Communication
• Labor Productivity
• Knife Safety
• Allergen Procedures
• Temperature Control
• Hospitality

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Retail