Operations Manager, Giorgio Armani Oakridge

Job summary

The Operations Manager is responsible for ensuring the store operates efficiently by managing the back of house, point-of-sale, and facilities. They collaborate with the General Manager to drive sales, execute store strategies, and maintain operational excellence.

Job details

Operations Manager | Full-Time | Oakridge Park, Vancouver Opening November 2026 As a leader within Giorgio Armani Canada Corporation, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will work with the General Manager to support the entire team on driving sales, providing an excellent client experience, building strong talent and ensure the store operates efficiently and effectively. Your ability to combine entrepreneurial spirit, passion for the brand and knowledge of the luxury/retail business with organizational skills to manage the store will greatly influence the client and associate experience. As an Operations Manager, you will also provide input on merchandising strategies and be accountable for the operations of the store. Your daily presence on the sales floor will provide you the opportunity to understand the business on the front line, and you will have the opportunity to use the insights to improve the store’s business. You will help shape and execute store strategies to drive revenue. In addition, you will be accountable for ensuring appropriate communications are cascaded throughout the team. To succeed in this role you are willing to lead by example and with integrity, collaborate, be intellectually curious, strategic, lead through ambiguity and change and results oriented. As the person accountable for achieving Inventory targets and Operational Excellence, you will manage the areas of back of house, point-of-sale, human resources, facilities management, operating budgets and collaborating with the Loss Prevention business partner. Our team mission is passionately conveying the vision of Giorgio Armani. Qualifications & Skills Minimum Three (3) years of experience with emphasis on store management or back office administration College/Post-Secondary degree preferred Excellent communication (verbal and written) skills and the ability to influence partners and motivate direct reports Demonstrated experience in executing Trainings and Presentations Proficiency with Retail Systems and Office programs, i.e. Excel, Word and PowerPoint Open availability and able to work a flexible schedule, including holidays, nights and weekends Why Join Us Join us in our mission to passionately convey Giorgio Armani’s unique vision of timeless and natural elegance, where fashion and design provoke a confident state of being for all people by fostering beauty in the world. The Armani Group is one of the leading fashion and luxury goods groups in the world today. Our company designs, manufactures, distributes and retails fashion and lifestyle products including apparel, accessories, eyewear, watches, jewelry, home interiors, fragrances, cosmetics, chocolates, hotels and restaurants under a range of brand names: Giorgio Armani, Emporio Armani and Armani Exchange. This role has an annual salary range of $55,000 to 70,000 plus bonus, depending on experience and qualifications. We believe in rewarding great talent, which is why eligible team members may also earn performance-based bonuses and annual incentives that recognize individual impact and contributions. OUR CULTURE As a company one of our goals is to motivate and drive a unified team to deliver the Armani experience. We believe the fuel to the power of the brand is through the collaboration of our associates. We are dedicated to fostering the development and growth of our people, roles and structure. Our Benefits COMPENSATION: Commission (Eligibility Based on Position) Retail Bonus Program Employee Referral Bonus Program BENEFITS: Medical Dental Vision Prescription Drug Life Insurance Dependent Life Insurance Accidental Death & Dismemberment Insurance Employee Assistance Program PAID TIME: Paid Time Off for Vacation and Sick Days Pregnancy & Parental Leave Top-Up Long-Term Disability Paid Time Off to Volunteer in your Community SAVINGS AND RETIREMENT: Group Registered Retirement Savings Plan (RRSP) with Company Matching for Full & Part-Time Associates ASSOCIATE PERKS: Armani Merchandise Discount Restaurant Discount Uniform Exclusive Friends & Family Sales NOTE: Benefits may vary based on position eligibility YOUR CAREER Training and Development Opportunities Rewards and Recognition programs Opportunities in various brands in the Canadian Corporate Office, as well as domestic and international opportunities.

What you’ll do

The Operations Manager is responsible for ensuring the store operates efficiently by managing the back of house, point-of-sale, and facilities. They collaborate with the General Manager to drive sales, execute store strategies, and maintain operational excellence.

Requirements

Candidates need at least three years of experience in store management or back office administration and proficiency in retail systems and Office programs. A college or post-secondary degree is preferred along with the ability to work a flexible schedule.

Benefits

• Medical • Dental • Vision • Prescription Drug • Life Insurance • Dependent Life Insurance • Accidental Death & Dismemberment Insurance • Employee Assistance Program • Paid Time Off for Vacation and Sick Days • Pregnancy & Parental Leave Top-Up • Long-Term Disability • Paid Time Off to Volunteer • Group Registered Retirement Savings Plan (RRSP) with Company Matching • Armani Merchandise Discount • Restaurant Discount • Uniform • Exclusive Friends & Family Sales

Listed skills

• Facilities Management · Preferred
• Retail Systems · Preferred
• Budgeting · Preferred
• Leadership · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Microsoft Word · Preferred
• Inventory management · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Store Management
• Back Office Administration
• Retail Operations
• Inventory Management
• Human Resources
• Facilities Management
• Budgeting
• Loss Prevention
• Merchandising Strategies
• Client Experience
• Leadership
• Retail Systems
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Communication

Job areas

• Retail
• Management & Leadership
• Sales
• Logistics
• Administrative