GE

Global Excel Management Inc.

Verified Job Source

A global expert in health risk management solutions. Un expert mondial en solutions de gestion des risques sanitaires.

Sherbrooke, Quebec

Insurance
501–1,000 people

About

Global Excel is a full-service provider of global healthcare risk management solutions. Global Excel, together with its subsidiaries based in Canada, USA, Mexico, Europe, Africa, and Asia, offers a complete range of risk mitigation, cost containment, claims management and medical assistance services to over 1800 clients located in more than 90 countries around the world. As a group, Global Excel will manage approximately 420,000 inpatient, outpatient and non-medical cases per year and processes in excess of $1.95B USD in healthcare claims annually. The Global Excel family encompasses over 1500 employees internationally located in Sherbrooke, Canada, in Windsor, Canada, Miami, USA, Mexico City, Mexico, Europe and Africa, as well as Jakarta, Indonesia. Gestion Global Excel Inc. est un fournisseur de solutions globales complètes dans la gestion des risques associés aux soins de santé. Global Excel et ses filiales, dont les bureaux se situent au Canada, aux États-Unis, au Mexique, en Europe, en Afrique et en Asie, offrent une gamme complète de services d’atténuation des risques, de contrôle des coûts, de gestion des réclamations et de services d’assistance médicale à plus de 366 clients répartis dans plus de 90 pays à travers le monde. En tant que groupe, Global Excel gère près de 360 000 cas médicaux et non médicaux annuellement, et ce, en milieu hospitalier et en consultation externe. Notre entreprise traite plus de 1,9 milliard de dollars US en réclamations associées aux soins de santé par an. La famille Global Excel emploie plus de 900 employés aux quatre coins du monde situés à Sherbrooke, Canada; à Windsor, Canada; à Miami, États-Unis; à Mexico, Mexique; en Europe; en Afrique ainsi qu'à Jakarta, Indonésie.

Open positions

Claims Fraud Analyst- EN

On-site · Windsor

Analyze claims for signs of fraud and conduct thorough investigations including evidence collection and interviews. Identify fraud patterns and collaborate with legal and claims teams to implement prevention measures.

Claims Fraud Analyst- EN

On-site · Sherbrooke

Analyze claims for signs of fraud and conduct thorough investigations including evidence collection and interviews. Identify fraud patterns and collaborate with legal and claims teams to implement prevention measures.

Claims Fraud Analyst

On-site · Windsor

The Claims Fraud Analyst is responsible for investigating claims to identify fraudulent activity, anomalies, and emerging trends using specialized software and data analysis. They must also collaborate with legal and claims teams, prepare detailed investigation reports, and provide training on fraud prevention techniques.

Night Case Coordinator - Case Management- EN

On-site · Sherbrooke

Coordinate medical support and insurance benefits for insured travelers globally during emergency situations. Monitor hospitalized clients, arrange payments for treatment, and coordinate medical patient transfers to ensure safety and cost containment.

Case Coordinator - Case Management- EN

On-site · Windsor

Coordinate support for insured travelers by arranging healthcare, explaining insurance benefits, and managing medical patient transfers. Monitor client cases, update claim records, and collaborate with medical teams to optimize case strategies.

Night Case Coordinator - Case Management

On-site · Sherbrooke

The Night Case Coordinator monitors hospitalized and outpatient clients while coordinating medical care and patient transfers. They also provide emotional support to families and ensure accurate communication between healthcare providers and insurance partners.

Case Coordinator - Case Management- EN

On-site · Sherbrooke

Coordinate medical support and insurance benefits for insured travelers globally, including arranging payments and patient transfers. Monitor client cases, update claim records, and collaborate with medical teams to optimize case strategies.

Case Coordinator - Case Management

On-site · Sherbrooke

The Case Coordinator manages insured travelers' medical cases by coordinating care, explaining insurance benefits, and arranging treatment payments. They also provide emotional support to families and facilitate medical patient transfers while maintaining accurate claim records.

Medical Coordinator- EN

Hybrid · Sherbrooke

The Medical Coordinator manages medium-risk travel insurance claims by reviewing medical records and developing appropriate case plans. They are responsible for assessing medical risk, ensuring treatment necessity, and communicating coverage eligibility to stakeholders.

Medical Coordinator

Hybrid · Sherbrooke

The Medical Coordinator is responsible for the medical management of medium-risk claims, including reviewing medical records and assessing the appropriateness of treatment. They also collaborate with the triage team to analyze clinical information and determine coverage eligibility.

Bilingual (French & English) Travel Insurance Sales Broker- EN

On-site · Windsor

The Broker is responsible for converting prospective leads into paying customers and processing insurance transactions according to quality standards. They must assess client needs, provide coverage guidance, and handle claim counseling while maintaining detailed documentation.

Bilingual (French & English) Travel Insurance Sales Broker

On-site · Windsor

The broker is responsible for converting prospective customers into paying clients while providing guidance and ensuring proper insurance protection. They must also process transactions, maintain underwriting knowledge, and document all client interactions within company systems.

Data Developer II (15‑months Contract)- EN

On-site · Windsor

The Data Developer II will design, implement, and maintain GEM's data infrastructure using Snowflake and Azure Data Services. This includes building scalable data pipelines, managing data lakes, and enforcing data governance and quality standards.

Data Developer II (15‑months Contract)- EN

On-site · Sherbrooke

Design, implement, and maintain GEM's data infrastructure using Snowflake and Azure Data Services. Drive the adoption of data engineering best practices and ensure compliance with data governance and architecture standards.

Customer Service Representative - Assistance Services $21.98/h

On-site · Windsor

The representative will act as a resource for patients and medical facilities regarding policy benefits and coverage information. They are also responsible for opening claims, coordinating with healthcare providers, and documenting all interactions in the claims system.

Data Developer II (15‑months Contract)

On-site · Windsor

The Data Developer II will design, implement, and maintain modern data infrastructure, including pipelines, warehouses, and data lakes using Snowflake and Azure. They will also enforce data governance policies and collaborate with stakeholders to ensure data quality and scalability.

Security Program Manager

On-site · Sherbrooke

The Security Program Manager is responsible for overseeing physical security policies, access control systems, and incident response protocols across all company sites. They also manage the vendor risk assessment lifecycle, including due diligence, contract review, and ongoing security compliance monitoring.

Director - Corporate Accounting and Controls

On-site · Sherbrooke

The Director of Corporate Accounting and Controls oversees the consolidation of group financial statements and ensures compliance with Canadian GAAP. They also provide accounting support to subsidiaries, manage audit processes, and present financial data to senior leadership.

Accountant (Temporary Assignment until Early February 2028)

On-site · Sherbrooke

The Accountant is responsible for maintaining company books and records in compliance with accounting principles and policies. Key duties include producing monthly financial statements, preparing audit documentation, and performing general ledger reconciliations.