GR

Global Relay

Verified Job Source

Founded in 1999, Global Relay delivers a complete suite of compliant communications solutions

Vancouver, BC

Software Development
1,001–5,000 people

About

Global Relay is a leading provider of end-to-end recordkeeping solutions for the global financial sector and other highly regulated industries. Founded in 1999, Global Relay delivers a complete suite of compliant communications solutions, spanning a unified, intelligent archive, powerful data connectors, AI-enabled monitoring, and our own Global Relay App. Global Relay’s integrated recordkeeping solutions enable regulated organizations to meet collaboration, privacy, and security requirements.

Open positions

Administrative Assistant

On-site · Halifax

The Administrative Assistant will provide comprehensive support for daily business operations, including office maintenance, supply management, and facility coordination. They will also handle administrative tasks such as data entry in Salesforce, calendar management, and supporting various departments with meeting coordination.

Data Labeler

On-site · Vancouver

The Data Labeler will create high-quality training datasets for AI and machine learning models by labeling, transcribing, and annotating various data formats including text, audio, and images. They will also collaborate with data scientists to define annotation guidelines, benchmark datasets, and ensure the integrity of data releases.

Data Services Specialist – Weekend Shift

Hybrid · Vancouver

The Data Services Specialist supports the Client Services team by managing data transfers, configuring internal systems, and performing CRM record maintenance. They are responsible for creating processing reports, validating data, and providing exceptional service to internal and external customers.

Support Specialist, Technical Support - L1

On-site · Vancouver

The role serves as the first point of contact for SMB customers, providing foundational technical support and triaging tickets. Responsibilities include managing user requests, maintaining documentation, and escalating complex issues to senior specialists.

Windows Systems Administrator - L2

On-site · Vancouver

The Windows Administrator manages and supports corporate Windows environments, focusing on Active Directory, Microsoft Exchange, and desktop management policies. They are responsible for ensuring high service availability, incident resolution, and adherence to business continuity and disaster recovery programs.

Customer Success Representative

On-site · Vancouver

The Customer Success Representative acts as a primary point of contact to build strong relationships, drive product adoption, and manage account growth for SMB customers. They are responsible for analyzing performance metrics, resolving customer issues, and coordinating with internal departments to ensure long-term retention and success.

Director, Cyber Security Operations

On-site · Vancouver

<div class="content-intro"><p><strong>Who we are:</strong></p> <p>For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.</p> <p>Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we a…

Senior Software Developer in Test (SDET)

On-site · Halifax

You will design, develop, and maintain automation frameworks and tools to ensure the quality of scalable web applications and API services. Additionally, you will mentor team members, conduct code reviews, and participate in test planning and execution within an agile environment.

Principal Application Security Specialist

On-site · Vancouver

The Principal Application Security Specialist leads complex security assessments and defines testing methodologies across web, API, mobile, and AI/LLM domains. They drive the integration of automated security controls into CI/CD pipelines and act as the primary technical authority for application security.

Senior DevOps/MLOps

On-site · Vancouver

You will be responsible for the reliability and operation of environments while building automation to improve code and machine learning model delivery. This role involves cross-team collaboration to ensure product requirements are met and systems are designed for high scalability.

Windows Systems Administrator - L2

On-site · Vancouver

The Windows Administrator is responsible for managing and supporting corporate Windows environments, including Active Directory, Microsoft Exchange, and desktop management policies. They will also handle incident resolution, system performance monitoring, and ensure adherence to business continuity and disaster recovery programs.

Kubernetes Systems Administrator – L3

On-site · Vancouver

The Kubernetes Systems Administrator is responsible for the design, provisioning, and maintenance of highly available on-prem Kubernetes infrastructure. They will also troubleshoot system issues, manage service requests, and develop automation to enhance operational efficiency.

Senior Manager, Financial Reporting

On-site · Vancouver

The Senior Manager, Financial Reporting oversees global financial reporting, statutory audits, and the month-end close process while ensuring internal control integrity. This role also provides strategic financial insights to leadership and manages the development of the financial reporting team.

Intermediate/Senior DevOps, Site Reliability (Linux)

On-site · Vancouver

The role is responsible for ensuring the reliability and smooth operation of services in production and test environments, which includes being on-call for 3rd level troubleshooting support when required. Responsibilities also involve monitoring system uptime and performance, executing system administration tasks like patching, and occasionally improving tools to reduce repetitive work.

Kubernetes/ DevOps System Administrator

On-site · Vancouver

The role involves architecting, deploying, and automating on-premises and cloud Kubernetes clusters. Responsibilities include managing cluster lifecycles, implementing monitoring solutions, and automating manual operational tasks.

Co-op opportunities - expression of interest

On-site · Vancouver

Co-op candidates will participate in the creation and improvement of industry-standard products across areas like Software Development, Data Science, and DevOps. Specific roles involve using data and machine learning to guide decisions or streamlining the software lifecycle for faster response times.

Can’t find the role you're looking for?

On-site

The company focuses on enterprise information archiving, offering cloud archiving, surveillance, eDiscovery, and analytics solutions to highly regulated firms. They seek professionals across various departments to contribute to innovation and client success.

DevOps Systems Administrator – Linux

On-site · Vancouver

The role involves deploying, updating, and monitoring Linux systems while collaborating with development teams to automate bespoke application deployments and reduce manual toil. Responsibilities also include scaling and managing infrastructure with high availability requirements and participating in an on-call rotation for second-level troubleshooting support.