Customer Service Sales

Saanichton, BC
On-site
Posted Nov 10, 2026
1 position

$23.27–$27.45 / hour

Opens an external site

Employment type: Full-time
Posting language: English

Job summary

The role involves providing product knowledge on building materials to customers and managing incoming inquiries, orders, and project quotes. Additionally, the employee will collaborate with shipping and sales staff to ensure delivery schedules are met and the facility remains well-stocked.

Job details

Position Purpose: The primary function of Customer Service - Sales is to provide product knowledge on building materials to new and existing customers. The shifts will be Thursday - Monday and the wage range is $22-26 per hour. Key Responsibilities: Greet and assist customers who enter the facility. Manage incoming phone calls, inquiries, and orders. Provide project quotes, enter delivery/special orders, and assist in purchasing. Meet project timelines to anticipate customer needs. Collaborate with Shipping to ensure delivery schedules and instructions are met. Work with outside sales staff to stay current with project work and specialty items. Learn about new building and home improvement materials to increase retail sales. Ensure the facility is clean and stocked. Always be an ambassador of the company with all employees and customers. Build strong customer relationships through reliable call backs. Other duties as assigned by management. Qualifications: At least 1 year of Inside Sales experience. At least 2 years of administrative experience. Customer service experience in fast paced setting required. Building material and home improvement product knowledge an asset. Effective communication skills, verbal, and written English. Excellent computer skills. Previous sales experience would be beneficial. The (range of) compensation for this position is $23.27 to $27.45 Job Location: GMS Family of Locations - Saanichton 2046 Keating Cross Road Saanichton, BC V8M 2A6 SRS Distribution Inc., including all its subsidiaries, is committed to providing equal employment. All employment decisions are made without regard to any ground protected by applicable human rights legislation, including but not limited to race, colour, sex, gender, identity or expression, pregnancy, sexual orientation, age (except as provided by law), religion, ethnic or national origin, or disability. If you require an accommodation during any stage of the recruitment process due to a disability, please contact Human Resources at 855.556.3221, or by email at: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. Employment offers may be contingent upon successful completion of a background check that could include a criminal reference check with law enforcement authorities, a verification of your academic credentials and an employment verification with former employers, as permitted by law. Medical, Dental, Vision, Disability & Life Insurance, Wellness Benefits, Group RRSP, Employee Stock Purchase Program, Paid Holidays & Vacation Days, Professional Growth Opportunities, Development & Training Programs. All benefits subject to eligibility. Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.

What you’ll do

Requirements

Candidates must have at least one year of inside sales experience and two years of administrative experience. Proficiency in computer systems and effective verbal and written communication skills are required for this fast-paced environment.