Service Advisor (Aurora Ford Hay River)
The Service Advisor acts as the primary point of contact for customers, guiding them through the service process and ensuring clear communication. They also collaborate with technicians to manage service schedules and ensure repairs are completed effectively.
- On-site
- Hay River, NT
- Posted Aug 21, 2026
- Apply by Aug 21, 2027
- 1 position
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Job summary
Job Description Service Advisor – No Evenings, Great Pay, and Real Career Growth If you’ve got a passion for people, a love of vehicles, and a talent for making complex things sound simple, this might be the perfect fit! Aurora Ford Hay River is a busy dealership. That means steady traffic, strong support, and a ton of opportunity for Service Advisors who want to grow their careers in a fast-paced, team-driven environment. As a Service Advisor, you’re more than a middle person between the customer and the shop, you’re the first point of contact and a trusted guide. You help customers understand their needs, keep them informed, and build the kind of loyalty that keeps them coming back. What You’ll Be Doing: Welcoming customers and guiding them through the service process with clear, friendly communication Collaborating with techs to ensure repairs are done right the first time Managing service schedules and follow-ups to keep things running smoothly Building long-term customer relationships based on trust and reliability What You Bring: Experience in automotive service, customer service, or sales Strong communication and problem-solving skills A calm, professional approach. Especially when things get busy Passion for vehicles and a desire to keep learning Why You’ll Love It Here: Consistent Hours – No evenings, no guessing. Just a reliable schedule Top-Tier Benefits – Health and dental for you and your family, plus a Health & Lifestyle Spending Account Career Growth – We don't just offer jobs; we build lifelong careers. We have a known Promote from Within culture, climb the ladder! Learning & Development – Ongoing training, certifications, and access to Go Auto U We are booking interviews this week – apply now and let’s chat! #IND01
What you’ll do
The Service Advisor acts as the primary point of contact for customers, guiding them through the service process and ensuring clear communication. They also collaborate with technicians to manage service schedules and ensure repairs are completed effectively.
Requirements
Candidates should have experience in automotive service, customer service, or sales, along with strong communication and problem-solving skills. A professional demeanor and a passion for vehicles are essential for success in this role.
Benefits
• Health insurance • Dental insurance • Health and lifestyle spending account • Ongoing training • Certifications
Listed skills
- Customer servicePreferred
- Problem solvingPreferred
- SalesPreferred
- CommunicationPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer service
- Communication
- Problem-solving
- Automotive service
- Sales
- Service scheduling
- Relationship building
- Technical collaboration
- Professionalism
- Vehicle Maintenance
- Automotive Services
- Customer Relationship Management
- Management
- Customer Service
- Problem Solving
- Relationship Building
- Scheduling
Job areas
- Customer Service & Support
- Sales
- Retail
- Service Advisor
- Automotive Customer Service Representative
- Contact Centre Information Clerks
- Customer Service Representatives
Additional details
- Minimum experience
- 0+ years
- Apply by
- Aug 21, 2027
- Posting language
- English
- Working hours
- 40 hours per week