Service Advisor (Aurora Ford Yellowknife)

Yellowknife, NT
On-site
Posted Oct 27, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Entry, Junior · 0+ years
Apply by: Oct 26, 2027
Posting language: English
Working hours: 40 hours per week

Job summary

You will act as the primary point of contact for customers, guiding them through the service process and ensuring clear communication. Additionally, you will collaborate with technicians to manage service schedules and ensure repairs are completed effectively.

Job details

Service Advisor – No Evenings, Great Pay, and Real Career Growth If you’ve got a passion for people, a love of vehicles, and a talent for making complex things sound simple, this might be the perfect fit! Aurora Ford Yellowknife is a busy dealership. That means steady traffic, strong support, and a ton of opportunity for Service Advisors who want to grow their careers in a fast-paced, team-driven environment. As a Service Advisor, you’re more than a middle person between the customer and the shop, you’re the first point of contact and a trusted guide. You help customers understand their needs, keep them informed, and build the kind of loyalty that keeps them coming back. What You’ll Be Doing: Welcoming customers and guiding them through the service process with clear, friendly communication Collaborating with techs to ensure repairs are done right the first time Managing service schedules and follow-ups to keep things running smoothly Building long-term customer relationships based on trust and reliability What You Bring: Experience in automotive service, customer service, or sales Strong communication and problem-solving skills A calm, professional approach. Especially when things get busy Passion for vehicles and a desire to keep learning Why You’ll Love It Here: Consistent Hours – No evenings, no guessing. Just a reliable schedule Top-Tier Benefits – Health and dental for you and your family, plus a Health & Lifestyle Spending Account Career Growth – We don't just offer jobs; we build lifelong careers. We have a known Promote from Within culture, climb the ladder! Learning & Development – Ongoing training, certifications, and access to Go Auto U We are booking interviews this week – apply now and let’s chat!

What you’ll do

Requirements

Candidates should have experience in automotive service, customer service, or sales. Strong communication and problem-solving skills are required, along with a professional demeanor.